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General Advisor & Retention Specialist - Commuter Life (Student Services Professional III)

Job No: 515990
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services


Position Summary

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students (ODOS) promotes student growth and leadership development through teaching, advising and intentional personal interactions. ODOS staff encourage and facilitate opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. In addition, the office supports the Associate Vice President and Dean of Students in serving as Liaison to the College of Education for the purposes of coordinating Graduate Student Assistants and Graduate Interns from the Masters' Degree in Postsecondary Educational Leadership, Specialization in Student Affairs.

Through participation in the activities within the ODOS, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus.

Under the supervision of the Assistant Director of the Center for Commuter Life, the incumbent has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The incumbent provides guidance and mentoring, through programming and advising efforts, to commuter students at SDSU.

The incumbent is responsible for completion of program-related tasks or projects assigned by the appropriate administrator. The incumbent in this position provides back-up generalist support to other program coordinators within the department, including Student Organizations and Activities, Leadership and Community Service Programs, Fraternity & Sorority Life, and ODOS programs that support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position.

The Commuter Life General Advisor and Retention Specialist will:

1. Provide academic and holistic advising to commuter students at San Diego State University. If needed, referrals to campus resources will be provided.
2. Implement initiatives to improve communications to students, through in-person presentations/workshops and web-based/online technology.
3. Facilitate student success through program/workshop development and/or implementation.
4. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation.
5. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals.
6. Work closely with the Office of Advising and Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum.
7. Provide support for, and supervision of the Commuter Resource Center, including undergraduate peer mentors, in order to ensure that commuter students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner.
8. Coordinate the recruitment, selection, training, and evaluation of peer mentors.
9. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc) for students to enhance their academic coursework and plan, coordinate special events and programs such as but not limited to commuter specific workshops/programs and Aztec Nights(late night programming) to meet student and campus needs

For more information regarding the Office of the Dean of Students (Student Life and Leadership)department, click here.

This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on or before June 30, 2023, with the possibility of reappointment and/or permanency. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., with some evening and weekend hours.

The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience

Experience:
Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education:
Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications

• Three or more years of professional experience in higher education/student affairs.
• Master's degree in higher education, student affairs, counseling or a related field.
• Familiarity with academic advising practices.
• Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions.
• Ability to plan work so that monthly and quarterly schedules can be adhered.
• Ability to be flexible in dealing with day-to-day changes in priorities.
• Organizational and programming skills.
• Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups.
• Ability to present clear and concise information orally and in written reports and guidelines.
• Ability to understand, develop and effectively monitor fiscal budgets.
• Basic experience in program development of student organizations and activities, fraternity and sorority life, leadership programs, cross-cultural center, and student academic success centers preferred.
• Ability to effectively use EAB Navigate, Word, Excel, PowerPoint and Google Applications to create and analyze reports, manage data, resource materials and presentations.
• Ability to speak before all groups of students and possess the skills necessary to deal with sensitive and confidential issues.
• Ability to work evenings and weekends

Specialized Skills

• Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students.
• Understanding of reporting responsibilities outlined as a 'Responsible Employee' and 'Campus Security Authority' under Title IX and the Jeanne Clery Act.
• Ability to learn and acquire knowledge of Title V, CSU policies and procedures, and University rules and regulations and their application to student organizations, student activities and expression and student governance structures preferred.
• At least one (1) year experience working with commuter students.
• At least one (1) year experience in working with diverse student populations.
• Basic facilitation skills.

Compensation and Benefits

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $4,691 per month.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,691 - $6,683 per month.

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward, a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on July 14, 2022. To receive full consideration, apply by July 13, 2022. The position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Employment Services at employ@sdsu.edu



Advertised: Jul 06, 2022 (5:00 PM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/515990/general-advisor-retention-specialist-commuter-life-student-services-professional-iii







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