Off-Campus Student Services (OCSS) offers a range of services, programs, support and more! We aim to help off-campus students thrive – helping them feel a sense of belonging and preparedness for academic and personal success at UMBC and beyond. We serve members of the commuter, transfer, adult learner and veteran communities.
Reporting to the Director for Off-Campus Student Services, the Assistant Director of Commuter Student Success provides programmatic, strategic, operational and administrative oversight for commuter related programs and services. The position supervises Commuter Assistant student workers, conducts outreach, develops learning outcomes, oversees project management and creates and maintains student support services.
Why Work at UMBC?
UMBC offers competitive compensation. This role starts at $57,000and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
A hybrid telework schedule may be available for Maryland residents.
The Assistant Director identifies opportunities to improve the commuter student experience through the creation of standards, policies and long-range goals and objectives while co-leading internal budgetary management decisions, assessment of programming and services and using educated decision-making processes to achieve departmental and divisional goals. The incumbent will aid in building program support capacities, advising prospective and enrolled students about resources and opportunities for involvement and representing Off-Campus Student Services and the Division of Student Affairs on campus and within the surrounding community. The Assistant Director of Commuter Student Success reports to the Director and assumes responsibility of the department as needed.
The Assistant Director understands the unique needs of commuter students and the ways those needs vary across race, gender, religion, age, socio-economic status and other identities. They use diversity, equity and inclusion lenses to develop intersectional programs, initiatives and outreach efforts that contribute to the overall sense of belonging for UMBC commuter students. The Assistant Director is also committed to contributing to an inclusive departmental culture for both students and staff.
Specific responsibilities include, but are not limited to:
Recruits, hires, trains and supervises paraprofessional student staff members to assist in accomplishing the goals of the department
Assists the director in long-term planning, strategic alignment and management oversight of all student affairs-related commuter initiatives dedicated to recruitment, retention and sense of community.
Collaborates with Admissions and Academic Affairs to connect incoming and current students with relevant resources to improve their likelihood of success
Develops and manages departmental commuter-based retention programming initiatives
Maintains oversight of specific commuter program-related expenditures
Develops appropriate questionnaires, focus groups and other data collection methods with the intent of improving commuter programming and initiatives
Required Minimum Qualifications:
Master’s Degree in Student Personnel Services, Education, Business Administration or another related field (degree must be conferred by the start date)
One year of relevant student affairs experience
Understanding of emerging issues in higher education, particularly in the area of commuting student needs
Demonstrated intercultural competence, and a continuing commitment to advance equity, inclusion and social justice practices in support of a diverse community
Demonstrated creativity in student programming
Excellent written and verbal communication skills
Demonstrated ability to work in a a highly collaborative team environment
Willingness to work evenings and weekends as student programming needs and major events require
Three to five years of relevant student affairs experience
Experience as an undergraduate commuting student is preferred
Experience with assessment and data-driven decision-making is preferred
Experience in fast-paced environments is preferred
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility and lifelong learning.