Residential Education facilitates an undergraduate residential experience in the neighborhood setting that fosters diversity, equity and inclusion, health and well-being, belonging and community, and intellectual and personal growth. In addition, Residential Education collaborates with Student Affairs colleagues and campus partners to support the division values identified in Our Most Important Work. Inclusion and diversity are integral to Stanford's commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with people from diverse backgrounds and with a wide variety of identities, and/or incorporating diverse perspectives in their work.
The Neighborhood Program Coordinator (NPC) in Residential Education supports the community councils in their assigned neighborhoods. The NPC plans events and programs that facilitate student engagement in the neighborhoods, manages a multitude of diverse and complex projects, tracks action items, deadlines, and deliverables, and collaborates with relevant parties on behalf of the community councils and neighborhood staff to ensure all programmatic responsibilities and financial obligations are met in the neighborhoods they support. The NPC works behind the scenes to independently and proactively identify solutions to problems and to meet the needs of their neighborhoods.
A successful candidate will have a strong background and proven track record in managing competing demands and priorities with the highest degree of professionalism and accuracy. The NPC must possess excellent project management, event planning, financial/accounting, and communication skills, exercise sound judgment in a variety of different situations, and handle confidential/private information with discretion.
The Neighborhood Program Coordinator reports directly to the Associate Dean of Neighborhood Engagement, and works closely with the Resident Fellows, residential student leaders, Neighborhood Program Directors, Resident Directors, Community Coordinators, Academic Advising staff, Housing staff, and Dining staff in their assigned neighborhoods.
Administer, support, and manage programs or functions under general supervision.
In this role, you will:
Independently implement, administer, and evaluate day-to-day activities and programs of assigned neighborhoods by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the neighborhoods, Residential Education, and Student Affairs. This includes scheduling, organizing, and managing or supporting programs, activities, and events for assigned neighborhoods; coordinating logistics; making arrangements with vendors; overseeing the production and distribution of materials; identifying appropriate funding sources; ensuring compliance with University, division, and department policies and procedures; and obtaining and sustaining the necessary resources and supplies.
Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the neighborhoods, Residential Education, and Student Affairs. This includes reporting on the activities, programs, experiences, and spending of assigned neighborhoods for the purposes of review, reflection, analysis, and identification of trends, patterns, and best practices.
Analyze, uphold, and interpret policies; develop, revise and implement procedures for assigned neighborhoods. Make recommendations to the cognizant Neighborhood Program Director and/or Associate Dean to clarify and refine policies, streamline and simplify processes, and redesign systems to improve efficiency and effectiveness.
Represent and advocate for assigned neighborhoods as the key contact and subject matter expert in Residential Education. Serve as the primary liaison and point of contact between neighborhoods and colleagues within and outside the department, such as the cognizant Associate Dean, Neighborhood Program Director, Resident Director, Community Coordinator, Academic Advising staff, Housing staff, and Dining staff. Collaborate with colleagues to find solutions to problems and resolve issues. Commit resources and provide information and/or training to community constituents. May also represent assigned neighborhoods to external/internal stakeholders and constituencies.
Organize and/or participate in outreach activities that may include developing communications and training, and planning/promoting events for assigned neighborhoods, Residential Education, and/or Student Affairs.
Participate in development of budgets, monitor and approve expenditures, and process financial transactions for assigned neighborhoods. Evaluate alignment of spending with goals of neighborhoods, Residential Education, and Student Affairs and suggest adjustments as necessary. Perform limited forecasting and provide recommendations that determine the budget.
Work with the community councils of assigned neighborhoods to effectively execute the functions and programs of each community. May train and/or supervise student employees to perform various tasks and assignments related to their job responsibilities.
* - Other duties may also be assigned.
To be successful in this role, you will bring:
Education and Experience:
Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Demonstrated ability to follow through and complete routine tasks.
Demonstrated ability to prioritize own work and multi-task.
Demonstrated ability to take initiative and ownership of projects.
Excellent organizational skills and attention to detail.
Ability to communicate effectively both orally and in writing.
Ability to routinely and independently exercise sound judgment in making decisions.
Demonstrated experience working independently and as part of a team.
Excellent customer service and interpersonal skills.
Basic analytical and problem-solving skills.
Proficient computer skills and experience with standard office software and email applications.
Certifications and Licenses:
In addition, preferred requirements include:
Passion for making administrative operations run efficiently, effectively, and transparently.
Strong critical thinking; ability to analyze situations and identify and implement solutions within the context of understanding neighborhoods both individually and collectively.
Flexibility and positive attitude in meeting changing demands of a large, complex, and fast-paced environment is essential.
Knowledge of the challenges faced by and proven ability to work with a diverse population of students, with demonstrated knowledge of issues around class, identity, and intersectionality.
Ability to learn new processes and procedures and apply them to various situations.
Willing and able to work independently and collaboratively with colleagues as needed to provide support for neighborhoods.
Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
This position will be 100% on-site.
Work evenings and weekends as needed.
The university requires all staff to be fully vaccinated for COVID-19 and provide proof of vaccination prior to their start date, unless granted a medical or religious accommodation.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
How to Apply:
For full consideration, submit your application, resume and cover letter.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Experience a culture of excellence.
Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.
Finalist candidate must successfully pass a pre-employment background check.
Why work at Stanford?Stanford University has changed the world, over and over again.We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment. How will it change you?