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Veteran Student Navigator -Professional Services: Limited Benefits (Contingency)






Date: January 30, 2023

Position Title: Veteran Student Navigator -Professional Services: Limited Benefits (Contingency)

Department: Veteran Services

Job ID: 1425

Work Hours/Schedule: 32.5 hours per week

Compensation: $17.25

Reports to: Veteran Services Coordinator

Posting Close Date: Open Until Filled

*For information on 'Who are Professional Services: Limited Benefit Employees?' please visit http://www.grcc.edu/humanresources/employeegroups/contingentemployees.

SUMMARY

Provide advocacy and assistance in support of student issues and challenges. Direct, develop and coordinate strategies and programs to assist with the enrollment, retention, graduation and employment of Veterans, service members, dependents and survivors.

Essential Job Functions

• Provide direct services to students and families such as assistance with course registration, FAFSA completion, and access to Veterans Benefits.
• Train students on how to use the course planning tools offered by GRCC to students.
• Refer cases to student veteran advisor liaison for transfer or academic goal guidance.
• Support New Veteran Student Orientation and enrollment sessions.
• Provide coaching directly to students on a drop in and appointment basis.
• Assist Veteran Center Coordinator in offering academic support services out of the Veteran Center
• Work with tutoring coordinators to facilitate academic year and summer tutoring services
• Assist families in understanding and completing the FAFSA and Veterans Benefits Checklist.
• Assist participants in researching postsecondary programs and institutions, and in preparing admissions applications and essays.
• Assist the coordinator in entering and maintaining accurate student records in the database to include service hours, tutoring hours, advising/coaching contacts, student attendance, academic improvement/ progress.
• Assist director in coordinating grant-sponsored events, workshops, college visits, etc.

Job Specifications

Education & Experience

• Prior student service experience preferred
• 23 years working with student veterans, or low-income, first-generation students and students from disadvantaged backgrounds preferred
• Knowledge of FAFSA preferred
• Knowledge of data reporting systems preferred

Equipment Use / Knowledge / Skills / Abilities

• Utilize conference technology, desktop and laptop computers, student success software system for case notes and appointments, student online center/registration system
• Strong interpersonal communication skills including listening skills

Mental Demands

• Ability to work under deadlines
• Must be able to effectively work with individuals of various backgrounds, experiences, and diverse racial and ethnic populations
• Must be able to recognize and handle confidential information with care

Physical Demands

• Must be able to stand or sit for long periods of time (over 2 hours)
• Must be able to lift up to 50lbs

Working Conditions

• Able to work indoors in an office setting with extended computer usage daily.

METHOD OF APPLICATION

Grand Rapids Community College is only accepting online applications for this position athttps://apptrkr.com/get_redirect.php?id=3560688&targetURL=Train students on how to use the course planning tools offered by GRCC to students.

Refer cases to student veteran advisor liaison for transfer or academic goal guidance.

Support New Veteran Student Orientation and enrollment sessions.

Provide coaching directly to students on a drop in and appointment basis.

Assist Veteran Center Coordinator in offering academic support services out of the Veteran Center

Work with tutoring coordinators to facilitate academic year and summer tutoring services

Assist families in understanding and completing the FAFSA and Veterans Benefits Checklist.

Assist participants in researching postsecondary programs and institutions, and in preparing admissions applications and essays.

Assist the coordinator in entering and maintaining accurate student records in the database to include service hours, tutoring hours, advising/coaching contacts, student attendance, academic improvement/ progress.

Assist director in coordinating grant-sponsored events, workshops, college visits, etc.

Job Specifications

Education & Experience

• Prior student service experience preferred
• 23 years working with student veterans, or low-income, first-generation students and students from disadvantaged backgrounds preferred
• Knowledge of FAFSA preferred
• Knowledge of data reporting systems preferred

Equipment Use / Knowledge / Skills / Abilities

• Utilize conference technology, desktop and laptop computers, student success software system for case notes and appointments, student online center/registration system
• Strong interpersonal communication skills including listening skills

Mental Demands

• Ability to work under deadlines
• Must be able to effectively work with individuals of various backgrounds, experiences, and diverse racial and ethnic populations
• Must be able to recognize and handle confidential information with care

Physical Demands

• Must be able to stand or sit for long periods of time (over 2 hours)
• Must be able to lift up to 50lbs

Working Conditions

• Able to work indoors in an office setting with extended computer usage daily.

METHOD OF APPLICATION

Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs. Submit a cover letter and resume in one document. The opportunity to apply for this position will remain open until filled. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.




To apply, please visit: https://jobs.grcc.edu/psp/job/EXTERNAL_APPLICANT/GRCC_HR/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=1425&PostingSeq=1







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