The position's primary purpose is to develop innovative business applications and system integrations that create efficiencies and improved services within Student Affairs' departments. This position will interact with department directors and staff to develop technology based solutions that automate repetitive/manual business processes and connect data between disparate systems. This position uses existing technologies and identifies future technologies to assist units in providing, extending and/or improving services to the campus community. This individual is required to utilize server-side web development technologies, create complex data queries and work with system API's/Web Services to deliver information in an organized, efficient, and effective manner. This position is responsible for using a variety of programming technologies and administration of multiple database, application and web servers that deliver information vital to the operation of student services. This individual ensures all systems and associated technologies are in-compliance with University accepted policies and procedures while accomplishing the directives of this position. Responsibilities and Duties:
Application Development – Design, build and/or support small web and desktop/mobile applications to manage data collection, reporting, and automate data feeds between disparate systems both on-campus and off-campus. Develop applications, scripts, macros, and SQL queries to manage data and allow departments quick access to data to promote departmental success and effective self-evaluation. Server Support and Administration – Provide application administration services for departmental applications to include: access control, data import/export configuration, tuning, and monitoring as well as handling the installation of application patches and upgrades. Administration activities include server log reviews, data backup verification, firewall configurations,and system health/performance monitoring.
Project Management/Consultancy Services – Consult with department leaders to consider client needs, identify appropriate technological solutions and incorporate into ongoing development plans. Prepare project proposals and timelines that include technical specifications, vendor quotes, detailed budgetary itemization, needed on-campus and external resources. Ensures all systems and processes are documented (including training materials) and compliant with university security policies/best practices. Help Student Affair's departments create process flows, standard business procedures and identify opportunities to integrate recommended technologies into department's functional operations. Customer Support – Provide daily support of departmental information systems to include issues with demographic imports, data collection, data feeds, user access, and all in-house custom applications, databases and supporting software and hardware. Periodically assess system performance and user needs while working to identify cost reduction strategies and/or negotiate pricing. Serve as a liaison between Student Affairs' departments, Information Technology and Computing Services (ITCS), external entities and Student Affairs Technology Services.
Bachelor's degree and 2 years of relevant experience or equivalent combination of education and experience.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 500133
Organizational Unit Overview:
The Division of Student life actively supports the University's missions of education, research, and service by providing comprehensive programs and services to assist each student to develop intellectually, socially, morally and culturally. The division anticipates students' development needs throughout their collegiate experience and promotes student development by fostering a community of learning, which encourages individual involvement and participation. The Division of Student Life provides a broad range of support services, activities, and programs which seek to: 1) assist students in developing respect and appreciation for individual differences, interpersonal civility and human rights, 2) enhance the learning environment, 3)accommodate the diverse needs of all students, 4) support a community environment which is welcoming, safe and secure, 5) assist students in meeting their basic needs for financing, housing, nutrition, and physical and emotional well being, 6) provide the means for students to become active participants and leaders in their own learning, 7) assist students in developing logical thought processes and sound decision-making skills, and 8) assist students in developing an appreciation of the arts. Moreover, the division seeks to contribute to the development of the whole individual by fostering in each student a deeper appreciation of the importance of life-long learning, individual responsibility, and human diversity. Through collaboration, the division provides programs and services, which are grounded in theory, assessment and sound practice.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.