The Student NCLEX Success Manager (SNSM) has responsibilities that include academic success consultation/coaching for academic skill development, time management, study skills and test taking strategies for the retention/persistence of enrolled nursing students. The SNSM interacts with students, university faculty and advising teams, professional staff, and other program personnel, including Kaplan (or other vendor) contacts, to enhance and facilitate the testing performance, progression, and graduation of students from orientation to NCLEX testing.
PRIMARY JOB OBJECTIVES
Facilitation and support of student progression
Provide on-site success coaching and coordination of appropriate student services
Manages Individualized Student Success Plans based on testing performance
Ability to read, analyze, and interpret reports
Ability to solve practical problems and deal with a variety of situations
High level written and oral communication skills to accurately present information persuasively, professionally, and accurately to groups of people
Confidence, resilience, strong organizational skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others
Positive attitude, high level of energy, enthusiasm and patience
Ability to perform multiple tasks efficiently and effectively
High degree of integrity, professionalism, and confidentiality
Self-directed, with the ability to adapt to changing needs and priorities daily
Solid computer skills required: use of Zoom, Teams, Word, Excel and other University specific programs as needed
Student services, counseling or teaching experience is preferred
Demonstrated ability to work independently and collaboratively
Demonstrated ability to maintain confidentiality
Strong exam and test preparation strategy experience in a Higher Ed setting
Experience with NCLEX prep resources in nursing curricula
Education and Certification:
Bachelor's degree in Nursing (BSN or equivalent) required
Master's Degree in higher education, nursing education, or counseling preferred
Experience in healthcare or a complementary field preferred
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.