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Associate Director, Student Support (Preventative Wellness Programming)
Harvard University Business School
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Details

Posted: 16-Dec-22

Location: USA - MA - Boston

Type: Full-time

Salary: Open

Internal Number: 60922BR

Position Description

Harvard Business School (HBS) MBA Support Services focuses on providing both academic and non-academic support for all students with a goal of ensuring a successful HBS experience. Each team member is responsible for providing academic support, student assessment for well-being, and developing and implementing programming to support the student experience.

This uniquely blended role spends half the time meeting 1:1 with students and the other half collaborating on and leading unique initiatives and projects.

Responsibilities Include:
  • Meet with students, helping them:
    • Tackle the case-based method of teaching and learning, requiring high levels of participation
    • Face classes where they don't feel prepared, offering them resource and guidance
    • Navigate as first time students in the US
    • Consider balance between classwork, personal life and recruiting and anything else of concern
  • Manage programs related to the holistic support of MBA students:
    • Oversee the development and oversight of wellness programs in collaboration with and in response to student needs throughout the academic year. In addition to proactive wellness programming, also focus on the more specific needs of students who have identified mental health challenges and may benefit from secondary or tertiary prevention, including support and possibly medication consultation and management to increase their well-being.
    • Oversee all aspects of the parent program; counsel students considering having children while in the program, expectant parents, and parent needs for the duration of the MBA experience
    • Work with HBS Operations to provide up to date guidelines for COVID protocols and offer support to students who have COVID to ensure their needs are met
  • Support the team efforts:
    • Answer the help hotline as part of our 24/7 sexual assault response and survivor support rotation.
    • Leverage technology skills to oversee the team's Quick Base records management platform that tracks important data and helps all members of our team better serve our students
    • Liaise with student organizations focused on academic success and specific demographics
This role is also responsible for other duties as assigned.

Who you are:
  • You are energized by building positive, empowering relationships and earning the trust of students and student leaders
  • You are looking to learn and grow in a dynamic and ever changing environment
  • You are comfortable in 1:1 meetings with students or presenting in front of larger groups
  • You are looking to expand your career experiences and develop a diverse tool kit; you welcome feedback and new ideas
  • You like to write for an audience, turning the information from complex to clear and concise
  • You are interested in learning how to leverage all available resources (people, systems, technology, facilities) to enhance the student experience
  • You find navigating through ambiguity more exhilarating than frustrating
  • You're committed to working on a team where we believe that all of us are better and smarter than one of us
Why you'll love this job:
  • Make an impact by meaningfully engaging with students as they shape their MBA experience- we love our students!
  • Join a group of talented staff and faculty colleagues committed to excellence in the delivery of our mission to

    Basic Qualifications

    • Bachelor's degree or equivalent work experience required
    • Minimum of 7 years' relevant work experience

    Additional Qualifications and Skills

    • MA/MS in psychology, social work, or related field is strongly preferred
    • Mental Health licensure (LMHC, MSW, LICSW, PH.D.) is strongly preferred
    • Experience working with graduate students and/or adult learners in a higher education setting is strongly preferred

    Additional Information

    This position is approved as a term appointment with an end date of 12/31/24. There is a possibility of renewal/extension.

    This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

    While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.

    Harvard University continues to place the highest priority on the health, safety and well being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.

    A cover letter is required to be considered for this opportunity.

    Harvard Business School will not offer visa sponsorship for this opportunity.

    Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

    Salary Grade: 058

    Union: 00 - Non Union, Exempt or Temporary


    Commitment to Equity, Diversity, Inclusion, and Belonging
    Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

    EEO Statement
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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    About Harvard University Business School
    Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
    Connections working at Harvard University Business School
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