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Coordinator for Summer Interns and Individual Guests - Housing Operations - Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Coordinator for Summer Interns and Individual Guests - Housing Operations - Georgetown University

Job Overview

The Coordinator for Summer Interns and Individual Guests manages summer housing assignments for more than 11,000 individuals transitioning in and out of the residential buildings during the months of May through August. Duties include but are not limited to:

• Actively provides frequent communication and customer service and programming to 500 summer interns, intern groups and summer school students in residence on a daily basis.
• Strategically coordinates all summer housing assignments for summer school students, and interns.
• Oversees all financial transactions for summer interns, summer school housing and intern groups.
• Works closely with Student Accounts and Automation Analyst to ensure accurate and timely billing.
• Participates in recruitment, selection, work assignments, training, and evaluations of approximately 40-50 summer student staff members.
• Provides direct and indirect supervision to both temporary full time and student staff members throughout the summer, as well as student staff throughout the academic year.
• Collaborates with campus partners - that is, housekeeping and facilities, ensuring the preparation of residential building space for campus projects and summer guests.

Work Interactions

Reporting directly to the Director for Business Development and Summer & Conference Housing, the Coordinator for Summer Interns and Individual Guests - during the summer months of May through August - directly supervises 7 to 12 undergraduate students as Conference Leads and Summer Assistant Leads working 40 hours/week - and indirectly supervises more than 40 to 50 undergraduate students as Summer Assistants working 20 hours/week.

During the academic year, they directly supervise 2 to 4 undergraduate students as Conference Leads.

As well, they regularly interact with other Georgetown University departments, including Student Accounts, Aramark Dining School for Continuing Studies, Public Relations, Office of Transportation Management, Public Safety, and Student Affairs.

Qualifications

• Bachelor's degree
• 1 to 2 years of sales or administrative experience - preference for university housing, hotel sales or event planning experience
• Ability to work with limited supervision, and to prioritize and organize many tasks
• Computer literacy with specific experience with word processing and spreadsheet software
• Good planning, analytical, problem solving and organizational skills
• Customer service orientation and strong communication and interpersonal skills
• Ability to function as a member of a diverse, collaborative team.
• Experience with desktop publishing
• Commitment to the ideals of community and the integration of academic, Jesuit values, and the mission of student affairs
• Willingness, availability, and accessibility to respond to customers during non-office hours and during specific periods

Preferred qualification

Familiarity with StarRez housing software

Work Schedule, Accessibility, and Leave

The Coordinator works a flexible schedule during the summer months of May through August -weekends and evenings included.

Work days vary during the season:

• September through May: Monday through Friday
• May through August: Sunday through Thursday

The Coordinator must be accessible after hours via University cell phone.

The Coordinator may take leave between mid-September and March, which are the non-peak periods.

Work Mode: On Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Coordinator-for-Summer-Interns-and-Individual-Guests---Housing-Operations---Georgetown-University_JR14594







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