Associate Director of Counseling and Psychological Services
Location: Lewiston, Maine
Internal Number: 492637
Title: Associate Director of Counseling and Psychological Services
Bates Counseling and Psychological Services (CAPS) is dedicated to the holistic development of its students and as members of the Bates community that embraces diversity, equity and inclusion in all facets of its teaching, learning, working and living. CAPS provides an array of short-term services, including assessments, same day appointments, individual counseling, group therapy, crisis intervention, psychiatric evaluations/medication management and consultation. Additionally, CAPS collaborates with college partners offering outreach and programming to underscore community values of connection, inclusion and belonging, and wellness and well-being across the campus.
The Associate Director (AD) is a key member of the Leadership Team who, together with the Director, is co-responsible for managing the day to day operations of CAPS, serving Bates students and its community. The AD will share daily administrative duties with the Director of CAPS, assist the Director in evaluating and optimizing trauma informed, gender affirming, and culturally sensitive clinical services. The AD provides short-term individual and group counseling, assessments, crisis intervention, clinical consultation, and serves as a mental health consultant to the Bates College community. In the absence of the Director, the AD assumes administrative responsibility for all aspects of the center’s operations, supervising staff, and decision making to ensure the smooth delivery of all essential services. The AD will collaborate with the Director on strategic planning and implementation of identified CAPS goals and initiatives, as deemed important to optimize the use of resources addressing the clinical needs of students within a brief treatment model of care. The AD will support the strategic needs and mission of CAPS through community partnerships that offer opportunities to further serve students mental health needs through innovative and creative partnerships and other designated projects, including the expansion of the graduate training program.
Provide clinically informed and culturally sensitive short-term individual counseling, group therapy and crisis intervention.
Consult and support all CAPS clinicians and assist with the supervision of graduate interns doing their clinical placement.
Identify resources and refer students needing specialized care or long-term treatment.
Manage crisis situations, including hospitalizations, and networking with campus partners and external providers.
Actively partner and offer coordination of care with Health Services and with external providers, when appropriate.
Provide mental health consultation and guidance to faculty, staff, and parents.
In collaboration with the Director, expand policies and procedures to guide the center’s day to day practices.
Utilize student-centered, trauma-informed, gender inclusive, and culturally sensitive practices that promote resiliency, empowerment and self-determinism.
Actively participate in administrative and clinical meetings offering input and leadership.
Serve as on-call staff for emergent situations in which the CAPS on-call system (Protocall) requires professional consultation. On-call counselors are also responsible for communicating pertinent information to the Dean on call and/or campus partners, when appropriate.
Serve as a leader advancing diversity, equity and inclusion within CAPS and across the college.
Support efforts to recruit, train, and retain a diverse clinical staff that reflect the diverse identities amongst the student body.
Assist with onboarding new clinical staff, training and professional development.
Maintain clear, accurate and timely documentation for clinical records in Titanium, the electronic medical record system.
Conduct ongoing assessment and evaluation of clinical services.
Actively support strategic planning of CAPS goals and initiatives and the expansion of a graduate intern training program.
Lend assistance and oversight to the CAPs website, marketing of services, and outreach requests.
Collaborate with key campus partners such as medical providers, health educators, Residence Life coordinators, and athletic trainers.
Coordinate care for students requiring medical leaves of absence or students of concern with the Office of Student Support and Community Standards.
Liaise with the Office of Accessible Education regarding student disabilities and the provision of reasonable accommodations.
Ensure departmental compliance with applicable state and federal laws and mandates as well as relevant departmental policies and procedures.
In collaboration with CAPS colleagues, offer inclusive workshops and programming to students and the broader Bates community.
In partnership with the Director, collaborate with the Office of Intercultural Education to co-create and co-facilitate culturally sensitive and trauma-informed programs and initiatives to support all students, particularly those from historically underrepresented and underserved populations, including students of color, LGBTQ students, international students, students with disabilities, and first-generation college students.
Serve as a resource for the college community and student groups on mental health and wellness advocacy issues, and support through psychoeducational program initiatives.
Provide consultation regarding mental health issues for a variety of constituents including students, parents, staff, and faculty.
Adhere to applicable laws, regulations, and professional codes of ethics and maintain licensure/CEU requirements as required by discipline.
Master’s or doctoral degree in Clinical or Counseling Psychology, Counselor Education, or Social Work from an accredited program.
Valid clinical licensure in current state, with ability to obtain licensure in Maine within 90 days of employment.
5+ years of experience as a licensed clinician and supervisor.
3-5 years of experience in a college counseling center or equivalency working with college age population.
Clinical and lived experience working effectively with students across diverse identities and backgrounds.
Experience providing short-term individual and group counseling.
Knowledge of contemporary professional practices in the delivery of trauma-informed, gender-affirming and culturally sensitive counseling and psychological services.
Knowledge of ethical and legal issues related to college student mental health.
Demonstrated interest and skills in data analysis and using technology to enhance delivery of services and programs.
Demonstrated analytical skills to research and analyze data and information from a variety of sources to make sound recommendations and decisions.
High level of personal and professional integrity, strong sense of ethics, and respect for privacy and confidentiality.
Ability to set priorities to achieve objectives and to manage multiple, diverse assignments/projects.
Demonstrated supervisory, administrative, and program management experience in a college setting.
Demonstrated awareness of and commitment to ongoing training in cultural sensitivity through lens of diversity, equity and inclusion.
Experience working with students from culturally diverse populations, as well as underrepresented and/or underserved populations.
Ability to work well with a team of clinical professionals, as well as with campus and community partners.
Ability to effectively manage during a crisis, with sensitivity.
Excellent written and verbal communication skills.
Strong leadership skills and ability to effectively lead group discussions.
Ability to remain composed, approachable, and to demonstrate poise under stress.
Strong presentation skills and ability to develop dynamic presentations.
Strong interpersonal skills with ability to develop and maintain collegial relationships.
Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
Bates College offers competitive salaries, excellent benefits (health, dental, sick leave, 24 days of vacation, 2 personal days, 12 paid holidays, dependent care subsidy, free parking, access to library and athletic facilities & more) and a supportive, collegial environment in a drug- and smoke-free workplace.
Equal Employment Opportunity Statement:
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at email@example.com.
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces — intellectual trends, demographic changes, and technology — that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine’s second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Founded in 1855, Bates is one of the nation’s leading liberal arts colleges, with a long history of commitments to principles of human dignity and diversity.Since its inception, Bates has been a coeducational, nonsectarian, residential college with special commitments to academic rigor and to programs and opportunities by qualified learners of all backgrounds. Historically, Bates students and graduates have linked education with service, leadership, and obligations beyond themselves.Bates has highly competitive admission, graduates over 90% of its entering students, and over half of its alumni earn graduate degrees. Bates has 1,700 students, 200 faculty members and 550 staff and administrative employees.The College is proud of its strong involvements in the Lewiston-Auburn communities, Maine’s second largest urban area, with a population of approximately 65,000. Bates is located on a beautiful, 109-acre, traditional New England campus in Lewiston, Maine, a lively small city enjoying an exciting economic and cultural revitalization. With an engaged citizenry, lively arts scene, and historic downtown, this walkable city is 35 miles north of Portland, 140 miles north of Boston, and 340 miles north of New York City.