Assistant Director of Upper-class Student Experience
Oberlin College and Conservatory
Location: Oberlin, Ohio
Higher Education Institution
Salary is $45,000 with a partially furnished one-bedroom apartment that includes internet access; a full meal plan for employee when dining services is in operation; and professional development funds. A free staff-only laundry room is available for use on campus. All employees of Oberlin College receive a free parking permit, use of the recreational facilities, 22 days paid vacation per year, and health benefits. Pet policy allows for one pet with a $200 deposit and other requirements as outlined by the Live-in Staff Pet Policy.
Internal Number: APS150816PS
The Office of Residential Education at Oberlin College invites applications for the Assistant Director of Upper-class Student Experience position. This is a full-time, 12-month continuing, Administrative and Professional Staff position reporting to the Director of Residential Education for Housing Operations.
Oberlin College is unique among independent colleges in its commitment to offering students a wide variety of on-campus housing options, such as special interest theme housing, cooperative housing, Village Apartment housing, and traditional housing. Residential living and dining are integral to the educational experience of Oberlin students; more than 90% of Oberlin’s students live and dine on campus during their entire 4 to 5 years as undergraduates.
The Assistant Director joins an educational team under the leadership of the Assistant Vice President/Dean of Residential Education and Campus Auxiliary Services that includes the Director of Residential Education for Training and Residential Curriculum, Director of Residential Education for Housing Operations, and Director of Residential Education for Conference Services. The Assistant Director is responsible for all the programmatic and educational aspects within the upper-class housing area. This position oversees the implementation of the Residential Curriculum for students living in Village housing for juniors and seniors. Village housing consists of on-campus apartment buildings, houses and townhouse complexes. The Assistant Director will support all programs at Oberlin College and Conservatory including partnerships with several offices in connecting and engaging upper-class students. In all of these administrative functions, the Assistant Director will demonstrate excellent customer service using their interpersonal skills with students, parents, faculty, staff and outside community members; implementing effective, compelling publicity for conference service processes and policies; and creating interactions with other campus and outside community partners that reflect respect and support for students’ personal, social development, and academic success within this position.
The Assistant Director of Upper-class Student Experiences will have responsibilities in the following areas:
Work with Area Coordinator and undergraduate Village Assistants (VA’s) to create autonomous living learning communities that support upper-class student initiative as outlined by the Office of Residential Education and the Division of Student Life.
Demonstrate leadership by working with residents, faculty, and staff to develop a space for students to be successful in their personal, academic, and professional pursuits.
Assist with the creation and advising of the village council.
Serve as the liaison with the Office of Safety and Wellbeing and Facilities Operations Offices.
Provide support for co-curricular programming with other Oberlin offices/departments.
Support junior and senior year programmatic initiatives with the office of Career Exploration and Development.
Be active and visible within assigned communities and programs.
Supervision and Advising
Directly supervise, mentor, and evaluate a bachelors-level Area Coordinator.
Directly supervise, mentor, and evaluate approximately 6 undergraduate staff members.
Oversee a community of approximately 600 residents.
Provide and support assessment protocols for team development.
Assist with student and professional staff hiring and training.
Program Implementation and Development
Assist with the development and implementation of an upper-class residential program in coordination with various departments including the Office of Career Exploration and Development.
Maintain high visibility with students in Village housing.
Work collaboratively with the Office of Student Leadership and Involvement to provide a quality experience for upper-class students.
Maintain open communication with the Manager for Student Outreach and Support to assess the needs of individual students.
Support on-going assessment efforts concerning upper-class students and their experience at Oberlin College.
Develop and implement the Office of Residential Education professional development opportunities including monthly recognitions, staff development days, and other opportunities related.
Participate in regular meetings within the Office of Residential Education and the Division of Student Life.
Conduct weekly staff meetings with team members including the Office of Residential Education.
Maintain set office hours in the Central Office.
Facilitate the check-in, check-out, room inspections, and damage billing processes at the open and close of each semester.
Assist with the coordination of housing selection and assignments for undergraduate students.
Advising, Counseling, and Crisis Management
Serve on campus Behavioral Intervention Team or other relating committees on campus.
Support students around social, academic, and personal concerns.
Advise and provide guidance to upper-class hall councils for assigned buildings.
Be knowledgeable of college resources and provide appropriate referrals.
Serve in the campus-wide on-call system rotation, responding directly to crisis situations as appropriate/required.
Maintain on-campus presence for community events including division required and/or sponsored functions.
Community Standards and Safety
Work closely with the Office of Student Conduct and Community Standards.
Serve on the Student Conduct and Community Standards Prevention and Intervention Committee which focuses on planning prevention events and analyzing trends within specific residential communities.
Assist in developing the training protocols for the Student Honor Committee, Faculty Honor Committee, Student Conduct Advisors, Community Boards, and Administrative Hearing Officers.
Serve as a conduct hearing officer, educating residents about residential life and college policies.
Monitor the physical integrity of the assigned buildings and report and follow-up on maintenance concerns.
Oversee life safety inspections and complete necessary follow-up meetings.
Encourage self-discipline, governance, and respect for individual rights among residents; encourage individual assertiveness.
Conduct weekly walk-throughs of area facilities and other inspections as scheduled.
Ensure that all work orders for the area are completed in a timely fashion.
Develop a strong working relationship with the Office of Facilities Operations.
Coordinate opening and closing of assigned buildings.
Facilitate room changes and paperwork throughout the year.
Assist with student requests for on-campus party planning.
Serve as Manager for Summer Housing Operations.
Manage housing assignments including billing for summer renters with Manager for Residential Education Operations.
Assist the Director of Housing Operations with student housing assignments.
Assist with Summer Conferences as needed including, but not limited to: assisting with check-ins and check-outs of conference groups, supervising the Conference Operation Assistants, and preparing residence halls for conference guests.
This list is not all-inclusive and all employees are expected to perform other duties as assigned.
Essential job functions:
Upper-Class student engagement and support
Program development for upper-class students
Team contributor to Residential Educational Model (REM)
Master’s degree, which can be in student personnel or another field within higher education; excellent oral and written communication skills, strong customer service and organizational skills, proven ability to work collegially with a variety of constituencies, and traits that complement and demonstrate integrity and cooperation in relation to administration and management.
A completed application will consist of a cover letter, resume, list of references, and a diversity statement.
Oberlin College & Conservatory is a four-year, highly selective liberal arts college that combines a top-ranked college of arts and sciences with a world-renowned conservatory of music. Combined, the two divisions enroll approximately 2,900 students. Founded in 1833, Oberlin College & Conservatory was the first college in America to make interracial education and coeducation central to its mission-traditions that live today within a commitment to positive social engagement. Located 35 miles southwest of Cleveland, OH, Oberlin College & Conservatory has earned a reputation of excellence based on the quality of its richly diverse student body, outstanding faculty, excellent facilities, and academic and technological resources. Learn more at http://new.oberlin.edu/about