The Placement Exchange Job Board

The American Indian Learning Resource Center (AILRC) Student Support Specialist will have special responsibility working with prospective American Indian/Alaskan Native students and communities. This position will be housed in the AILRC and will primarily be responsible for building relationships with prospective students, families and communities as well as providing academic support to AI/AN students across all collegiate units on the UMD campus.  This person will represent UMD to the public and provide exceptional customer service to prospective AI/AN students and their families.

***This is a 10 month, continuous, Civil Service position. 

Overview:
• Student Support Specialist for student coaching, mentoring, guidance (50%)
• On Campus participation of recruitment (35%)
• AILRC project responsibilities (10%)
• Other duties as assigned (5%)

Responsibilities:
• Serve as the contact for prospective American Indian/Alaskan Native students in Minnesota & Wisconsin and the surrounding communities
• Evaluates and advocates for the selection of AI/AN students
• Serve as a liaison to tribal communities
• Develops strategic plans for outreach to diverse communities including, reservation communities and other AI/AN serving organizations, Ensure a depth of connectedness to the AI/AN community, both in terms of building relationships with students on campus as well as within the various tribal communities of our northern region.
• Serve as the key liaison with tribal colleges and reservation high schools
• Will work closely with “recruitment” efforts of other American Indian related programming on campus to ensure coordination and collaboration amongst efforts and cohesion of messaging across all UMD collegiate units
• Develops public presentations designed to promote UMD and the AILRC and identifies and develops tailored recruiting materials to reach prospective AI/AN student groups
• Present at high school programs, recruitment events, and counselor meetings
• Will work closely with key UMD resource departments (ex: admissions, financial aid and scholarships and the four collegiate academic collegiate units) to support the enrollment of qualified AI/AN students from a variety of backgrounds
• Serve as a contact for freshman by providing assistance throughout the admissions process to students, family members and high school counselors
• Will work in collaboration with the Assistant Director and Director of AILRC to ensure academic and cultural support is available to student across campus
• Will represent UMD to the public, provide exceptional customer service to prospective student and their families and to help support both incoming students and students as they advance through their programmatic choices
• Extensive relationship building efforts, utilizing written, telephone, and in-person communication to prospective students applicants and admitted students
• Responsible for fostering relationships for Native American community outreach and recruitment coordination –thus works to strengthen the Native community on campus
• Contact and arrange with American Indian liaisons from local and long distance highly AI/AN populated schools for potential visits with their students to UMD
• Assist students in transition to UMD setting by providing personal support, information regarding university and academic program systems and policies and referral to campus, community and traditional AI/AN resources

Required Qualifications:
● Commitment to Equity, Inclusivity, and Social Justice
● BA/BS degree plus at least two years of relevant experience, or a combination of education and relevant work experience to equal at least six years

Preferred Qualifications:
● Two or more years of experience working in higher education with American Indian/Alaskan Native students and/or experience advising Native high school students
● Demonstrate commitment to equity and inclusivity and increasing engagement with diverse populations and organizations that have a commitment to serving AI/AN
● Outstanding written and verbal communication skills
● Ability to skillfully present to large and small audiences
● Excellent interpersonal and organizational skills
● Ability to work independently and in a team environment
● Strong problem-solving skills and demonstrate the ability to think critically
● Ability to analyze and use data to guide work
● Must be able to work evenings and weekends
● Ability to work independently with minimal supervision
● Cultural awareness and sensitivity towards individuals with diverse backgrounds
● Valid driver's license is required due to mandatory travel for this position.  The ability to travel within the greater Minnesota locations

About University of Minnesota Duluth

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