The Placement Exchange Job Board

For best consideration, please submit materials by Monday, February 20, 2023. This position will remain opened until filled.

STUDENT SERVICES (KO-SSER-IUKOA)

Department-Specific Responsibilities

• Provides leadership and direction for various and distinct functional areas including Career and Accessibility center, student activities and diversity programming for students, and judicial affairs for students.
• Supervises and directs professional and clerical staff and volunteers.
• Provides guidance and oversight to all student groups.
• Implements leadership opportunities for students.
• Serves as advisor for Student Government Association and provides oversight for student activity fee process.
• Administers and monitors approximately $800,000 in unit budgets.
• Oversees all student life programming initiatives including risk assessment.
• Serves as campus resource to faculty/staff working with students with significant issues involving mental health, personal health challenges and victimization.
• Serves as a primary member of the campus threat assessment/behavioral consultation team.
• Investigates and serves as initial hearing stage for student disciplinary issues including most forms of personal misconduct and some issues of academic misconduct.
• Serves on and/or Chairs various campus and university committees to represent student affairs.
• Provides back-up to the Vice Chancellor for Student Affairs.
• Serves as primary sexual assault prevention educator for campus to ensure compliance, and work closely with university offices including University Counsel, Student Welfare and Title IX, and the Office of Insurance, Loss Control & Claims.

General Responsibilities

• Contributes on senior leadership teams to formulate strategic planning and the highest-level operational objectives for student services areas.
• Establishes long-term business plans and long-term strategic objectives.
• Directs leadership staff who provide supervision to student services teams.
• Responsible for escalated operational issues, including human resources and/or people management situations.
• Drives innovation and excellence within the area of student services; reviews and creates policies and procedures.
• Determines overall budget for student services teams; reviews and approves financial proposals from direct reporting leaders; has significant fiscal responsibilities that require frequent interaction with executive leaders.
• Provides expertise and identifies grant and/or funding opportunities; develops business relationships across the university and externally.
• Stays up-to-date on new student services standards, technologies, policies, and procedures and works collaboratively with other student services leaders across departments and/or campuses in determining standards, best practices, and related policies/procedures; ensures the adoption and implementation by direct reporting leaders.

EDUCATION

Required

• Bachelor's degree in law, public health, public affairs, counseling, social work, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Required

• 5 years in student programs, higher education student affairs, or related field
• 3 years of management experience in relevant field

Preferred

• 7 years of progressive leadership experience in student affairs

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Demonstrates excellent judgment and decision making skills
• Effective conflict management skills
• Builds and manages effective teams
• Effective leadership skills
• Ability to represent the company with external constituents
• Ability to drive multiple projects to successful completion
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Possesses flexibility to work in a fast paced, dynamic environment
• Commitment to working with people from diverse backgrounds and commitment to cultural competency
• Ability to build strong partnerships with students and other university departments

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Kokomo, Indiana

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Strategic

FLSA: Exempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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