SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.
Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.
About the Department:
SMU Intersessions supports courses delivered in winter and summer breaks on the Dallas campus or online. The Intersessions office manages a Jan Term, May Term, and various summers sessions scheduled in June & July. These programs provide scheduling flexibility that helps students stay on track to graduate on time when they cannot fit all of their requirements in Fall and Spring semesters. Intersessions staff engage students and parents at marketing events, they assist with enrollment and advising related questions, and they provide support to students, faculty, and staff for their terms. The office maintains contact with academic departments across all undergraduate schools and works closely with other campus partners including Enrollment Services, Advising, and Student Affairs.
About the Position:
This role is an on-campus, in-person position.
The Intersessions Coordinator supports Intersessions programs on SMU’s Dallas campus, assisting with course scheduling, student recruiting, social media, website maintenance, communication with students, faculty, and staff, and event and meeting coordination. The Coordinator also supports the office mission to provide student-focused and integral courses in intensive academic sessions outside of fall and spring semesters. The Coordinator provides advice and support for SMU students participating in Intersessions courses (Jan Term, May Term, June-July Sessions). This position is the first point of contact for individuals who visit, call, or email the office. This role reports to the Director of Intersessional Programming in the Provost's Office.
Serves as communications liaison for Intersessions: answers phone inquiries, responds to program email, and maintains the office calendar. Develops and maintains effective relationships with students, faculty, and advisors, and other campus partners.
Supports Intersessions marketing efforts. Works with social media platforms, website, email lists, etc. Plans and executes student-facing events on campus. Engages students to promote January, May, and Summer terms, and fields routine questions.
Supports enrollment management for Intersessions. Maintains Intersessions enrollment database. Prepares Intersessions course information for distribution on websites & other platforms. Maintains schedule of classes, setting up courses for Intersessions programs. Handles routine student issues including student petitions and cancellation forms, scheduling, or advising issues.
Liaises with vendors and manages accounts. Handles other departmental purchasing. Helps manage work study students and graduate assistants as required. Coordinates special projects and performs other duties as assigned. Collaborates on occasional cross-over projects with Intersessions’ sister program, SMU-in-Taos.
Occasional evening/weekend hours are required for promotional activity or professional development.
Education and Experience:
A Bachelor’s degree is required. A Master’s degree is preferred.
Two years work experience is required, preferably with work experience in higher education. A working knowledge of academic advising and student affairs, as well as experience working with diverse populations are strongly preferred. Experience in marketing preferred. Knowledge of SMU curriculum and programs is a plus.
Knowledge, Skills and Abilities:
Excellent interpersonal, written, and verbal communication skills are required to interact with a wide range of constituencies (faculty, staff, students, parents). Ability to interact with students in an engaging manner is essential. A strong customer service orientation and professional demeanor are essential.
Must demonstrate highly developed organizational skills; effective planning ability; strong attention to detail & accuracy; and the ability to oversee multiple tasks by deadline.
Candidate must be able to demonstrate proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
Experience with web content maintenance, graphic design, social media, and/or video editing platforms is desirable.
Candidate must have the ability to learn new software.
Candidate knowledge of PeopleSoft, Microsoft Teams, and Qualtrics is a strong plus.
Physical and Environmental Demands:
- Sit for long periods of time
- Bend, squat, stand, kneel
- Reach above shoulders
- Carry/lift 25 lbs.
- Handle objects (dexterity)
Deadline to Apply:
Priority consideration may be given to submissions received by February 17, 2023.
This position is open until filled.
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, email@example.com.
SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.