Requisition ID: 2022-9179 Position Type: Full-Time Schedule Shift: Day Hours Per Week: 38 Travel: None Category: Academic/Program Support
Overview The Director of Pharmacy Student Services (DPSS) leads the College's effort to support students' academic and professional development. The DPSS works closely with the administrative team of the College and with the Touro University California Student Affairs staff to achieve the student-related mission and goals of the University and the College. The DPSS is a member of the College of Pharmacy (COP) Leadership Team and functions as a student advocate. The DPSS must demonstrate knowledge of and commitment to the professional development of student pharmacists. To be successful, the DPSS must possess strong organizational, interpersonal, communication, and crisis management skills. In additional to the skills identified above, the following are important to being successful in this position: the ability to identify and solve problems; knowledge and good judgment on professionalism issues; high ethical and professional conduct; excellent writing, speaking and computer skills; crisis management skills, reliability in maintaining confidential information; student/customer service skills; the ability to work effectively with diverse groups including administrators, faculty, staff and students; and the ability to manage people. The DPSS may contribute to the teaching mission of the College, depending on their training and experience.
Responsibilities Responsible for overseeing all aspects of the COP student interface related to academic and professional issues. This includes the following activities:
Related to student development:
Oversee the coordination of major COP events such as Orientation, White Coat Ceremony, End of the Year Banquet, Career Day, Interview Day, Pinning Ceremony, and Commencement
Oversee pharmacy student professional organizations
Provide guidance for student pharmacist coordinated activities and events
Provide support for COP professional student development
Assign student advisee lists to faculty members
Respond to student problems with appropriate counseling and/or triage to the appropriate university services
Work closely with other university departments and resources to provide faculty with timely information about student-related issues such as ADA accommodations, remediation and immunization status
Works collaboratively with the College of Pharmacys Associate Dean for Academic Affairs to advise students of their academic status.
Counsel students when they receive letters of probation, failure of a course, remediation, etc.
Maintains an ordered, accurate, and secure system of student records
Develops policies and procedures for handling/resolving student problems
Facilitates lines of communication between the administration, faculty and students to ensure a culture of mutual respect and professionalism
Related to student awards and recognition:
Oversee the COP scholarship program
Provide student data for scholarship selection, Rho Chi membership, the Deans List, residency selection and other student honors
Related to general administration:
Participate in the exam day process according to the current exam day procedure/policy
Demonstrate knowledge of the policies of the College and University that impact students and provide leadership in the enforcement of these policies
Assist with changes in student policy documents such as the College of Pharmacy Student Handbook and the university catalog
Prepare and represent the 'Student' section in accreditation reports, visits, assessment updates, and strategic plans
Provide student data as needed to the leadership team and other stakeholders to facilitate evidence-based decision making
Work with relevant university stakeholders (e.g. Registrar, Office of Financial Aid) to assure the completeness and accuracy of data relating to student demographics and information for reporting purposes
Act as a student advocate, administrative support, and liaison to the COP Academic Standards Committee
Serve as the Colleges liaison to the TUC Vice Provost and Dean of Student Affairs, the Associate Dean of Student Affairs, and the Associate Dean of Enrollment Management.
Establish and maintain an open communication with the University Compliance Officer
Working with the TUC Alumni Office, facilitate the maintenance of COP alumni databases, as well as assist in promoting alumni relations, fundraising, and events
Represent the College in university, community, and professional activities as assigned by the Dean
Serve as an advisor and mentor to select members of the leadership team and faculty as assigned by the Dean
Serve as the College representative on the universitys Campus Assistance, Response, and Evaluation (CARE) team and assist in the teams coordination of services
Serve as the College representative on the universitys commencement and orientation planning committees
Perform other duties, as appropriate and assigned by the Dean
Serves as a member of the COP Leadership Team, and as an ex officio member of the Admissions and Curriculum Committees
Liaison with University Student Affairs, University Registrar, Office of Financial Aid, Office of the Bursar, Student Success Center, and the Accommodation and Resource Center
SUPERVISORY RESPONSIBILITIES (if applicable): should reflect who the employee is supervising and what the expectations are.
Oversee the activities and responsibilities of staff support assigned to the Office of Pharmacy Student Services.
Qualifications Education: The DPSS must have an earned Masters degree or higher in higher education administration, student affairs, educational leadership, educational counseling, public administration or a relevant academic discipline from an accredited university/college. A demonstrated record of training/experience in the following areas is required: student counseling and student support services.
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
Demonstrated record of interest and commitment to student development.
Excellent communication and interpersonal skills.
Ability to work collegially with students, faculty, staff and College/University administration.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Zachary Shapiro, 690 Walnut Ave, Suite 210, Vallejo, California, 94592, email@example.com (707-638-5459) or, alternatively, to the Chief Compliance Officer at firstname.lastname@example.org and 646-565-6000 x55330.
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Touro University California provides quality educational programs in the fields of health care and education in concert with the Judaic commitment to social justice, intellectual pursuit, and service to humanity.