The Academic Advising Manager will report to the Academic Advising Director. The Academic Advising Manager will be instrumental in the creation, leadership, implementation and assessment of advising programs and approaches designed to increase student retention, persistence and success. The Academic Advising Manager is the point of contact for incoming and current transfer students and will facilitate the onboarding process related to student registration. In addition to the CUNY Title Overview, the Academic Advising Manager will be responsible for the following duties:
Conduct and oversee research and implementation of high impact practices for academic support and advising programs to increase student engagement, learning, retention and college completion. More specifically within the incoming and current transfer student population.
Participate in the management and implementation of early alerts, predictive analytics, and other opportunities for high impact, proactive engagement with student milestones.
Work with the Academic Advising Director to leverage strategic partnerships, particularly among, but not exclusive to, Admissions, Learning Centers, Pre-Professional Offices, Counseling and Wellness, Financial Aid, Career Development Services and other academic units.
Develop and manage data queries and reports and analyze outcome information. Use technologies such as CRM, social media, interactive web-based platforms, caseload management tools, scheduling software, Zoom and video to bring advising to scale.
Supervise assistant director responsible for caseload assignments, programming and workshops and advise a caseload of students.
Train and develop staff on high impact practices such as proactive and intrusive advising, developing growth mindset and resilience in students, and working with transfer students.
Write program proposals, requests for funding, program analyses and reports, and work with Director in seeking and writing grants where appropriate.
In collaboration with Academic Advising Director, continually assess ongoing advising programs using direct and indirect, quantitative and qualitative methods- particularly new initiatives aimed at retention and completion for transfer students.
Serves on college wide committees and task forces at the request of the Director.
Actively promotes accessibility and visibility of advising through public programs and online presence. Academic Advisement staff are expected to have staff photo and biography on website, and engage in Zoom advising, chat rooms, social media, videos, and online tutorials.
Bachelor's degree and six years' related experience required.
Master's degree in Higher Education Administration or related field strongly preferred. College managerial experience and ability to effectively interact with a diverse faculty, staff and student population while representing the Office of Advising as well as the Division of Student Affairs to internal and external constituents. Strong writing and oral presentation skills are necessary. Experience working with transfer students and knowledge of CUNY and Hunter College, its requirements and regulations, preferred. Proven ability to motivate faculty and staff in the Academic Advisement plan is a plus.
Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.
CUNY TITLE OVERVIEW
Manages the development and operations of academic counseling services.
Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning
Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students
Works with academic departments to develop faculty advisement components
Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention
Develops workshops and other training to utilize advising technologies
Oversees the development of advisement brochures and sample study programs
Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements
Organizes and facilitates ongoing training on use of advising technologies
May manage professional and clerical staff; may monitor unit budget
Performs related duties as assigned.
Job Title Name: Academic Advising Manager
Higher Education Associate
COMPENSATION AND BENEFITS
Salary commensurate with education and experience. ($66,455 to $94,707)
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment. To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 25288
Click on the "APPLY NOW" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.
Please have your documents available to attach into the application before you begin. Note, the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters ??? also DO NOT USE SYMBOLS (such as accents (??, ??, (??, ?? or ??), ??, ??, ?? , ???, \_ or ??)).
Incomplete applications will not be considered.
Cover Letter and/ or Statement of scholarly interests
Curriculum Vitae/ Resume
Names and contact information of 3 references
Upload all documents as ONE single file-- PDF format preferred.
The search will remain open until the position is filled. The committee will begin reviewing complete applications on March 6, 2023. Applications submitted after the deadline will only be considered if the position/s remain open.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Hunter College, located in the heart of Manhattan, is the largest college in the City University of New York (CUNY) system, one of the oldest public colleges in America, and a national leader in urban public education. More than 23,000 students currently attend Hunter, pursuing undergraduate and graduate degrees in more than 170 programs of study. Graduates of Hunter's nationally-renowned professional schools (the School of Education, the Silberman School of Social Work, and the Hunter-Bellevue School of Nursing) become the teachers, social workers, nurses and health care professionals who dedicate their lives to serving New York City and the nation. They are the embodiment of the Hunter College motto: Mihi Cura Futuri – "the Care of the Future is Mine". With the myriad opportunities found in New York City, and world-renowned faculty to guide them, Hunter's students embark upon their bright and illustrious futures and begin to achieve their version of the American Dream!