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Details

Posted: 14-Feb-23

Location: San Jose, California

Type: Full-time

Salary: $4,610/month

Categories:

Residence Life and Housing

Salary Details:

Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month

Preferred Education:

Masters

Additional Information:

4 openings available.

The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co­-educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities.

Key Responsibilities

• Assist in team planning, establishing goals and objectives to enhance the residential experience
• Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team
• Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez)
• Monitor and/or administer student employee scheduling and payroll
• Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals
• Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed
• Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training
• Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities
• Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable
• Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC)

Knowledge, Skills & Abilities

• General knowledge of interviewing and counseling techniques, and ability to listen and reason logically
• General knowledge of group facilitation, oral presentation and public speaking skills
• Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data
• Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
• Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior
• Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Strong oral and written communication skills
• Excellent customer service and public relations skills

Please view full job posting here

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution
• Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.

About San Jose State University

As one of the most transformative universities in the nation, San José State is ready for big change. As part of Transformation 2030, SJSU's strategic plan, the campus community is dedicated to realizing the university's potential as a nationally prominent urban public university. San José State provides a comprehensive university education, granting bachelor’s, master’s and doctoral degrees in 250 areas of study. With approximately 36,000 students and nearly 4,300 employees, SJSU is an essential partner in the economic, cultural and social development of Silicon Valley and California

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