The Residence Hall Coordinator, as an educator, provides direction and ownership for student learning and academic integration while managing the overall administrative, supervisory, and community experiences for a co-educational residence hall area comprised of 150-900 students. The Residence Hall Coordinator is committed to the total development of the student within an inclusive community through a residential experiences actualized in community experiences, intentional conversations, reflection, restorative practices, and group dialogues. The Residence Hall Coordinator position is predicated upon a student learning philosophy that values social justice, community and personal responsibility, spiritual and personal growth, and academic success. Supervises student paraprofessional staff; ensures students provide peer leadership and cultural, social, and educational experiences for hall residents; organizes student staff selection and recruitment; and oversees residence hall council.
The Residence Hall Coordinator role requires the successful candidate to reside in a provided on-campus apartment, within the community the Residence Hall Coordinator serves, for the full duration of the appointment.
Knowledge, Skills, Abilities, and Personal Characteristics
Knowledge of resident hall programs
Interpersonal/human relations skills
Supervisory skills
Ability to relate effectively with students
Ability to encourage and empower students to make their own decisions
Ability to work a flexible schedule
Ability to develop, mentor, and motivate a diverse student team
Ability to build collaborative relationships and partnerships with faculty, administrators students, families, and staff
Knowledge regarding students’ individual and collective developmental needs
Ability to provide and document conflict mediation and crisis management with students and staff
Ability to understand and implement summative and formative assessment strategies related to departmental learning outcomes and curriculum
Knowledge of the Jesuit identity and its affordances in addressing intercultural competency and social justice education
Job Duties and Responsibilities
Residential Curriculum • Create and implement learning outcome focused lesson plans for building and/or area • Promote community development at the floor and hall level • Incorporate augmented community experiences to enhance student learning & development • Establish goals and priorities for building inclusive communities
Staff Supervision, Selection, and Development • Facilitate the Creating Inclusive Communities Course for Resident Advisors each academic year • Supervise a variety of student staff, which includes: Resident Advisors, Lead Resident Advisor, Learning Community Peer Mentors, Desk Manager, Desk Workers, and possibly a Graduate Hall Coordinator • Evaluate staff efforts/progress based on formal and informal needs assessment, learning outcomes and targeted goals • Facilitate meetings with student staff to discuss progress on goals, community experiences, community development, and learning outcomes • Recognize and support student staff that work in your building/ area • Provide and/or support recruitment, training, and development for all student staff positions
Community Standards and Student Conduct • Serve as a hearing officer for cases and conduct meetings with student(s) utilizing a restorative justice model • Determine responsibility and assign sanctions- educational tasks, reflection activities, community service- or refer to Restorative Justice • Utilize Maxient (conduct database) to track student incidents and manage assigned cases • Advise Resident Advisors and student leaders to confront negative student behavior • Document or assist in the documentation of incidents as they arise • Be actively involved in the resolution of student issues and concerns in a timely manner
Academic Support • Participate in meetings to discuss opportunities, issues, and strategies to promote student learning • Work with faculty, staff, and student stakeholders to develop integrated experiences for learning communities • Support the associated linked academic courses of the learning community program • Collaborate with Student Success Center to provide formal study groups, tutoring, and academic support • Coordinate academic achievement recognition/incentive programs
Student Leadership • Support the student staff leadership development curriculum • Advise Hall or Apartment Council executive board for building/area • Participate in the facilitation of student leadership training for student staff and student leaders • Promote student leadership opportunities within the residence halls and apartments
Assessment • Utilize quantitative and qualitative assessment to produce positive changes and provide quality service to students • Support and administer approved department and/or division assessment programs/initiatives • Capture feedback from residents about academic, personal, or community success/issues/concerns • Track and assess intervention efforts for reporting purposes • Oversee budget process with Hall or Apartment Council Vice President of Finance • Serve as a secondary connect with students through the MAP-Works first-year and sophomore assessment surveys
Administrative Responsibilities • Maintain a balanced schedule of office hours for committee and conduct meetings, staff one-on-ones, and walk-in appointments with students • Provide written reports (weekly student/ facility report, on-call incident reports, quarterly reports) • Supervision of desk operations including payroll approval • Manage student assignment and occupancy changes within building/ area • Coordinate hall/area opening, closing, and summer transition • Manage assigned budget accounts (building community development funds, Hall Council funds, administrative funds) • Communicate facility related work orders, repair, and replacement needs • Manage damage billing process for community damages and student check outs throughout the year and as part of residence hall/apartment closing
Crisis Intervention/Response • Serve on-call as first responder and information nexus for campus emergencies • Work with campus partners including Dean of Students, Department of Public Safety and Emergency Preparedness, Student Health and Counseling Center, Office of Student Responsibility and Community Standards, Campus Ministry, and Title IX Coordinator in response to issues/incidents in the halls • Provide information for the Incident Debrief Meeting and Behavioral Concerns Committee
Collaboration • Coordinate with building/ area Campus Minister to support student growth and development • Collaborate with other Division of Student Development departments to support Division Strategic Priorities and University-Wide Undergraduate Learning Outcomes • Assist campus partners with student recruitment initiatives (scholarship weekends, campus visit days)
Committee Involvement • Serve on at least two departmental committees and task forces as needed • Assist with departmental and campus wide search committees
Minimum Qualifications
A Bachelor’s Degree is required, Master's Degree is preferred. Preferred focus in College Student Personnel, Higher Education, or related field. Previous residential community staff experience preferred. The Residence Hall Coordinator position is considered a security sensitive position. Finalists will be subjected to a background check. All candidates will be required to submit academic transcripts to verify education.
The Residence Hall Coordinator role requires the successful candidate to reside in a provided on-campus apartment, within the community the Residence Hall Coordinator serves, for the full duration of the appointment.
Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. SLU serves nearly 13,000 students. The Department of Housing and Residence Life employs 18 professional staff members, 11 Graduate Assistants, and hundreds of student staff members in various roles.