The Placement Exchange Job Board

This position is responsible for residential facilities management and fostering an engaging living community for the Department of Residential and Campus Life. 

Responsibilities:

• Coordinate student housing programs and services. (50%) 
  • Assist with housing meal plan contracts, room assignments, and other administrative functions.
  • Maintains current and accurate records of all housing-related data.
  • Work with students on roommate mediation, room assignment changes and other related activities.
  • Assist with residential leader and desk assistant interviews, selection, training and supervision.
  • Supervise and manage timesheets for part-time employees - 12 residential leaders, senior residential leader, and 15-20 desk assistants.
  • Manage program budgets.
  • Work closely with director on building operation budgets.
  • Work closely with Physical Plant on facility work orders, equipment and other maintenance management.
  • Research and respond to student and parent concerns through different communication means.   
  • Provide support to staff on housing policies and procedures.
  • Collaborates with the Office of Admissions and FYE to market housing programs and Preview Days and Storm Days.
  • Work closely with student staff to foster an engaged community.
  • Utilize technology solutions for department functions – Banner, Star Rez, Maxient
  • Assist with student conduct reviews and decisions that follow university conduct procedures.
  • Monitor residents’ academic progress and social integration to increase student retention and completion.
  • Assists with surveys and assessments to improve programs and services.
• Partner with Student Life for campus programming and activities. (20%)
  • Partner regularly with the other student service departments to align student programs in residential facility.
  • Support student programs sponsored by department, division and university.
  • Assists in building student leadership teams.
• Respond and follow up with individual student needs.. (20%)
  • On-call emergency contact at designated times throughout the year.
  • Work closely with Student Counseling Services, Student Conduct, emergency responders, and administrators when addressing student(s) in crisis.
  • Serve on Behavior Intervention Team (BIT) to provide information and support
• Performs a variety of related duties. (10%)
  • Serve on university committees.
  • Other duties as assigned.

Preferred Qualifications

• Baccalaureate degree in a course of study related to the occupational field required.
• Prefer more than two years of related experience.

About GSW Student Engagement and Success

We are seeking applicants for the Department of Residential and Campus Life.

Connections working at GSW Student Engagement and Success