The Director, Residence Life and Housing reports to the Vice President for Student Affairs and is responsible for a comprehensive Residence Life and Housing program that fosters a living/learning environment and overall development, implementation, and evaluation of a community-based residence life program with 1,500 residents. The Director of Residence Life and Housing provides leadership and direction for all administrative functions within the Office of Residence Life and Housing to ensure support of the University’s mission. This is a twelve month, live off position with on-call responsibilities.
Master’s degree in higher education administration, college student personnel or a related field plus five years of progressive responsibility in residence life and/or housing operations with previous professional supervisory experience and an active involvement in higher education professional organizations and associations or equivalent combination of education and experience. Experience with and aptitude for working with living learning communities, particularly first-year living learning communities.
Knowledge / Skills / Abilities
Ability to supervise and train both professional and student staff, including organizing, prioritizing, and scheduling work assignments.
Ability to work effectively with academic affairs units and with faculty members to create seamless learning environments.
Understanding and appreciation of college student development.
Ability to work collaboratively with faculty, staff, and students is essential.
Experience with higher education learning outcomes and assessment.
Skill in budget preparation and fiscal management.
Knowledge of student development theory and student personnel administration.
Knowledge of academic standards governing student probation, suspension, and/or expulsion.
Ability to foster a cooperative work environment across divisions.
Knowledge of financial/business analysis techniques.
Conflict resolution and mediation skills.
Employee development and performance management skills.
Knowledge of new student transition issues.
Knowledge of faculty and/or staff hiring procedures.
Ability to coordinate quality assurance programs in area of specialty.
Skill in establishing, directing and enforcing policies and regulations, which pertain to campus life and to student development.
Ability to resolve customer complaints and concerns.
Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
Ability to establish and direct crisis management services, activities, and procedures for students in distress.
Knowledge of organizational structure, workflow, and operating procedures.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Knowledge of student support programs and services.
General knowledge of office management techniques.
Proficiency in Word, Data Systems management, other software packages.
Knowledge of housing software.
Ability to effectively communicate with a variety of constituents both orally and in writing.
Excellent interpersonal skills.
Ability to organize workflow and coordinate projects within the office and with other departments across campus.
Ability to create and interpret policy and procedures established within the Office of Residence Life.
Experience in developing on-call protocols and procedures.
Ability to work evenings and/or weekends as necessary.
Valid driver’s license with good driving record: must be insurable.
Must live within a 20-30 minute range of campus due to on call responsibilities.
Evening hours may be required at times.
Assist the Vice President for Student Affairs in supporting and promoting the University mission, values, and strategic plan and report regularly concerning student issues, major discipline problems, and strategic planning.
Provide direct supervision of four Residence Directors, Administrative Assistant, and one Coordinator of Housing Operations and indirect supervision of all student workers including Senior RAs, RAs, and office workers.
Lead the Faculty in the Halls program.
Evaluate and assess University housing occupancy, retention, and projection trends; oversee the residential facilities to maintain a safe, secure, and healthy living environment; confirms that all room assignments and billing are completed and communicated to students.
Coordinate meetings/communications with departments regarding the processes for housing of on-campus students; works with Disability services, Athletics, and other necessary offices to determine students’ housing needs; coordinates with Admissions department and Student Financial Services to verify deposits and completed applications for freshman and non-registered students.
Assist in the management of department operations, strategic and master planning, goal setting, and establishing appropriate policies and procedures.
Establish, implement, evaluate, and monitor departmental goals and objectives.
Provide oversight of daily office functions.
Develop and administer the Residence Life and Housing budget.
Provide oversight of billing and contract processes for student housing.
Chair department meetings.
Coordinate development of departmental policies and procedures, including working across divisions to manage on-call procedures for the institution.
Respond to issues and concerns raised by students and parents in a manner consistent with the values of the University and Student Affairs.
Serve as liaison to University departments, including Admissions events representation.
Participation in some University-sponsored weekend events as a departmental representative.
Must be available to provide direction and guidance to staff in emergency situations at any time, day or night.
Participate in on-call rotation as a “secondary responder”.
Act as an advocate for residents with housing/maintenance concerns.
Provide oversight of departmental publications, website, and other communications.
Play an active role in the development of any new residential facilities and policies.
Serve on committees as assigned.
Medium work. Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects. Climbing, balancing, standing, walking, fingering, talking, hearing, repetitive motions. Close visual acuity. The ability to move quickly through multi-floored buildings, including climbing stairs if elevators are unavailable. Not substantially exposed to adverse environmental conditions.
Stevenson University was founded in 1947 as Villa Julie College. In 2008, the college adopted the name Stevenson University to reflect its growing size, expanding mission, and breadth of academic offerings. Serving over 2,700 undergraduate students as well as nearly 900 online students, the university is committed to providing exceptional experiences, a connection to career, and a community centered on student success.
Stevenson University Seal
Facts at a Glance
2,647 traditional undergraduate students
836 online adult master’s and bachelor’s students
44 states (including Maryland) and 19 countries are represented by our student population
* Statistics based on Fall 2022 Official First Frozen Data
90+ majors, minors, and tracks
27 online master’s and bachelor’s programs for working adults
New bachelor’s programs in Biomedical Engineering and Cybersecurity and Digital Forensics
10 Bachelor’s to Master’s programs in areas including Forensic Accounting, Forensic Science, Healthcare Management, Digital Transformation and Innovation, and STEM Teaching
Pre-Professional tracks in Dentistry, Law, Medicine, Pharmacy, Physical Therapy, and Veterinar...y Medicine
Scholarships & Financial Aid
99% of students receive merit-based or need-based aid
Merit-based scholarships ranging from $12,800 to $20,800 per year
Service, Leadership, Theatre, and Arts scholarships offering additional annual awards of $2,000
Student Achievement and Career Success
15:1 Student-to-Faculty Ratio
Service, Leadership, and Honors Scholars programs
87% acceptance rate into Dental, Medical, Pharmacy, Physical Therapy, and Veterinary School
100% acceptance into Law School
Top 20% in average annual salary earned by graduates
92% of alumni are working or attending graduate or professional school within six months of graduation
Rich Campus Life & Opportunities
19 Intramural and Club Sports
28 NCAA Division III Athletic Teams
eSports Team for Competitive Online Gaming
7 Band and Music Programs
80+ Student Clubs and Organizations
5 Greek Life Organizations
Howard S. Brown School of Business and Leadership
School of Design
School of Education
Sandra R. Berman School of Nursing and Health Professions
School of Humanities and Social Sciences
Beverly K. Fine School of the Sciences
Stevenson University Online
The University is an innovative, coeducational, independent institution offering undergraduate and graduate students a career-focused education marked by individualized attention, civility, and respect for difference. The University blends the liberal arts with career exploration and planning, complementing a traditional education with applied learning beyond the classroom. The University meets students where they are and supports and challenges them to become reflective and accomplished individuals committed to a lifetime of learning and contribution. Students graduate with the competence and confidence needed to address creatively the opportunities and problems facing their communities, the nation, and the world.
The University will become a national leader in collaborative career-focused liberal arts education and will equip its graduates to visualize and achieve excellence in a dynamic global community.
The core values of the University provide a foundation for faculty, staff, and students to fulfill the mission and achieve the vision of the institution. The values are focused on community, learning, integrity, and excellence.
Promoting a sense of community, the University embraces the common bonds and obligations within and beyond the campus while respecting individual and cultural differences.
Fostering learning, the University promotes the pursuit of theoretical and practical knowledge while encouraging a life well-lived–a lifelong philosophy of informed, critical thinking to meet evolving challenges and opportunities.
Instilling integrity, the University requires acting with dignity and honesty while adhering consistently to the University’s ethical codes.
Achieving excellence, the University lauds superior performance while recognizing the importance of persistence toward goals.
The University will support faculty and students in their pursuit of academic excellence by integrating academics with experiential learning and career preparation, and by establishing a solid liberal arts foundation.
Stevenson is an innovative institution of higher education that will fulfill its mission, advance its vision, and integrate its values with the engaged support of its faculty, students, staff, and others.
The University will engage its community in creative, intellectual, social, and athletic experiences, and it will foster a campus climate characterized by intellectual rigor, wellness, diversity, civility, and environmental consciousness, as well as self-awareness, and national and global awareness.
The University will enhance its financial resources by increasing revenues, aligning costs with strategic initiatives, identifying additional opportunities, and responding effectively to any associated challenges.