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Job Summary

Under the general direction of the Associate Director for Residential Student Experience, the Assistant Director for Residential Student Experience is directly responsible for performing highly complex professional Student Services work in reviewing the most difficult individual, group, or organizational problems, developing and recommending courses of action, and implementing proposed solutions. The incumbent develops, recommends, and implements comprehensive processes for the Residential Student Experience (RSE) department. The Assistant Director for Residential Student Experience works independently, takes initiative, and contributes broadly to the mission, vision, and values of Residential Student Experience, while assisting the Associate Director with departmental planning efforts and operational oversight.

Department Summary

Within the division of Student Affairs, the University Housing department consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience sharing the overall responsibility for serving the on-campus housing program for over 8,200 residents. This includes 4,800 students living in residence halls, 3,400 students in the Cerro Vista and Poly Canyon Village Apartments; 35 students in the Cal Poly Lofts downtown; and a summer conference program, housing approximately 16,000 guests annually. The University Housing department consists of approximately 200 full-time staff, up to 50 part-time staff and 430 student employees with an overall annual departmental operating budget of over $71 million.

Key Qualifications

Demonstrated leadership and supervisory skills with experience working collaboratively in a team environment. Proven success serving in a leadership role.

Demonstrated ability to analyze the most complex situations and problems, which do not have precedence and adopt effective and at times creative courses of action.

Demonstrated ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; and ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.

Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.

Demonstrated ability to learn, interpret, comprehend, apply and communicate policies, manuals, crisis and emergency response protocol and other written information to effectively perform responsibilities

About California Polytechnic University - San Luis Obispo

http://www.housing.calpoly.edu/

Connections working at California Polytechnic University - San Luis Obispo