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Posted: 21-Feb-23
Location: Greeley, Colorado
Type: Full-time
Salary: $60,000 – $65,000
Categories:
Salary Details:
Required Education:
Internal Number: E01771
The Division of Student Affairs and Enrollment Services (SAES) at the University of Northern Colorado is active, intentional, and forward thinking in its approach to working with students while promoting social mobility. Diversity, equity, inclusion, and justice are embedded in our work.
SAES is committed to supporting students in their personal and academic success. To help students to thrive, SAES provides resources, tools, and opportunities to create a student experience focused on learning, by creating a powerful sense of belonging and campus connection; promoting diverse, equitable, and inclusive environments; developing career readiness; supporting student well-being; and getting involved, giving back, and developing leadership talent. This is a transformational opportunity for a talented, ambitious leader to join a young division in the next stage of development and integration with the whole University — work that has immense potential to have a positive and far-reaching impact on the University and its students.
SAES Guiding Principles
Vision
We will be a division that is unwavering in our creation of meaningful opportunities for student learning and development. We will be responsive to emerging student needs, while continuing to invest in staff so they can create a safe, engaged, holistically well, and innovative campus community.
Mission
We believe that every student has a right to full and equal participation in the university community. We identify and collaboratively eliminate institutional barriers to success and cultivate a student-centered co-curricular experience. We intentionally educate our students on self-awareness, well-being, equity, career readiness, and interpersonal engagement. We seek to understand who our students are and who they want to become. We shape supportive environments for students to grow and belong as they navigate higher education and beyond.
Opportunities and Expectations for Leadership
The Director of Student Outreach & Support will bring energy, vision, entrepreneurial thinking, and coherence to the Division of Student Affairs. The Director will support a talented and committed staff who are deeply engaged in the work of the division as a learning organization with a curricular emphasis on learning outcomes. The student affairs staff works hard to enhance the student experience, support academic success, and elevate the profile of the student experience at UNC.
Our University
Founded in 1889, as the State Normal School of Colorado and tucked between the Rocky Mountains and Colorado’s stunning high plains, the University of Northern Colorado has grown from its roots as a teacher’s college into an institution with international draw and status.
UNC is a public doctoral research university that strives to cultivate the unique potential of each of its approximately 9,000 students and is positioned to advance knowledge through discovery because of its just-right size, expert faculty and tradition of research and hands-on learning. By immersing students in innovative teaching and research methods in the classroom and in the field, UNC provides its students with an exceptional educational experience. UNC’s talented and dedicated faculty are housed in its five colleges: Education and Behavioral Sciences; Humanities and Social Sciences; Kenneth W. Monfort College of Business; Natural and Health Sciences; and Performing and Visual Arts.
Acclaimed for its expertise in a broad array of academic disciplines, UNC offers more than 100 undergraduate programs and 120 graduate programs on campus, off campus and online. Undergraduate students study in a liberal arts tradition that supports them in exploring broadly, making connections, thinking critically, and using what they learn to make a difference in the world around them. UNC also offers more than 60 extended campus programs throughout the state and online, meeting an increasing demand among adult learners and working students in industry-relevant disciplines.
Of UNC’s 120 graduate programs, almost half are taught at satellite locations or online. Research, scholarship, and creative works are essential components of academic life for both faculty and students at UNC. Many undergraduate degree programs require a research experience and most graduate programs require a thesis, capstone project, or dissertation. UNC faculty purposefully connect research and teaching by bringing what they learn from their research into the courses they teach and by inviting students to join their work. Faculty and student work on research, scholarship, and creative works focuses on knowledge creation as well as the application of knowledge to solve real world problems. Surveys of current and former students show that they value these relationships and see them as one of the primary benefits of attending UNC.
There is no typical UNC student. UNC prides itself on being a university where students do not have to conform in order to belong. Whatever their unique talents may be, UNC helps students reach their fullest potential. The university prepares students not only to have successful careers, but also to lead fulfilling lives, engage in intelligent public discourse, participate in government, and thrive in a changing, global world. UNC has a long history of serving students who are often underrepresented at research universities. More than 40% of UNC undergraduates are the first in their family to go to college, one third are underrepresented minorities, and more than one-quarter are eligible for federal need-based financial aid.
Linked to our community since we were founded in 1889, UNC is an important part of the Greeley community and works to actively foster a collaborative and mutually beneficial relationship with our city and its residents. Greeley is a warm and welcoming place and a location we are proud to call our home. Recently ranked as the fourth fastest growing Metropolitan Statistical Area in the United States, Greeley is a community on the move where a robust economy offers a number of enriching opportunities to residents of all ages.
Our Direction: Rowing, Not Drifting 2030
Our strategic plan, Rowing, Not Drifting 2030, brings to life our vision for the university which takes shape in the form of our vision statement, five vision elements, and outcomes that serve as the foundation in support of and in service to UNC students, faculty, staff, alumni, and community. It guides the work of our five phases over the next decade, as well as the implementation of our supporting key actions and tactics.
- Students First: We exist to transform the lives of our students. We focus on all aspects of their success by making intentional decisions to meet their needs and the needs of our community.
- Empower Inclusivity: The diversity within our university and state is a distinct advantage that we celebrate and nurture. We ensure learning occurs through meaningful discussion of shared and different experiences, viewpoints, and ideas.
- Enhance & Invest: The success of students relies on a healthy and strong team. We provide our staff and faculty with the support they need to succeed as professionals, educators, and in life. We foster an environment where their individual well-being and sense of belonging are vital to our collective success.
- Innovate & Create: Learning occurs through critical inquiry, discovery, and creation. We leverage technology and capitalize on opportunities to innovate and improve instruction. We anticipate and address societal needs by transforming the campus into a creative laboratory that asks questions, solves problems, and shapes Colorado’s future.
- Connect & Celebrate: Strong community connections provide authentic learning experiences and reciprocal partnerships and collaborations. We set the standard for how engaged universities enrich the lives of those on campus, throughout Colorado, and beyond.
Our Imperatives: Diversity, Equity & Inclusion
UNC is dedicated to strengthening and advancing our collective work related to diversity, equity, and inclusion, and we aspire to become a Hispanic Serving Institution. As a diverse team, we develop and learn more together. We value the individuality of each person and recognize how diversity enhances our campus. When you join the UNC family, you can expect to be part of a growing inclusive, innovative, and equity-minded community that expects intentional collaboration among faculty, staff, students, and local partners.
Job Summary
The Director also oversees a case management system this is focused on assertive outreach to struggling students, who might be at risk for attrition. The Director provides direct case management services to a caseload of students. The Director is responsible for recruitment and supervision of graduate student staff to support the above functions, as well as for providing mental health outreach and training programs to the campus community. The Director is responsible for goal-setting, resource development, assessing outcomes, and providing periodic reports to stakeholders.
Leadership and Vision (25%)
- Provide leadership and vision in the development and integration of services focused on support student basic needs, including but not limited to food, housing, emergency financial assistance, access to government programs, childcare and healthcare.
- Develop and coordinate wraparound service systems that support students who are economically vulnerable.
- Collaborate to increase fundraising and donations to support students’ basic needs. Build and maintain relationships with UNC Advancement to facilitate foundation and grant funding.
- In collaboration with campus partners, develop and implement systems that lead to the early and accurate identification of students in distress.
- Develop and coordinate systems that outreach and provide support to certain students who have been identified as struggling.
- Assessment of student needs, goal-setting, ongoing program evaluation and reporting in support of the above programs.
- Provide equity-minded leadership that prioritizes responding to the needs of historically marginalized populations.
- Supervision of the Bear Pantry program and related programs that address food insecurity. These programs provide community members with access to food, hygiene items, and meal swipes in the on-campus dining facilities.
- Recruitment, selection, hiring, orienting, training, ongoing supervision and evaluation of graduate student staff who coordinate Bear Pantry operations.
- Recruitment, selection, hiring, orienting, training, ongoing supervision, and evaluation of graduate social work students who both provide basic needs support to students and who outreach to students who are struggling.
- Cultivate positive relationships with graduate training programs from which we might recruit graduate student staff.
- Develop and maintain relationships with partners inside and outside of the university to cultivate resources in support of students and to enhance the effectiveness of referrals.
- Develop and maintain referral resource directories.
- Oversee budget for departmental operations, maintaining fiscal accountability and integrity. Budgets include donor, grant-funded, cash account, and state general fund budgets.
- Develop and implement ongoing marketing and publicity plan for services in collaboration with other stakeholders.
- Provide individualized case management support for a caseload of students.
- Provide individualized referral and follow-up services to students.
- Provide case management consultation to faculty, staff, parents and guardians related to their questions about resources for basic needs support and student success.
- Providing mental health outreach programming to the community related to topics such as suicide prevention and making effective referrals (i.e., gatekeeper training).
- Participate actively as a member of the Wellness & Support Leadership Team; the Department of Student Affairs; and the Division of Student Affairs and Enrollment Services.
- Attend staff meetings, participate in committee work, and support the Division in meeting its strategic goals.
- Other duties as assigned.
Physical Demands of Job
Most physical demands are consistent with a sedentary desk-type position requiring daily use of a computer display/terminal as well as some on- and off-campus commuting periodically, engaging in collaborative work around campus necessitating increased movement. However, the Director will be called on to procure items from the Weld Food Bank or local grocery stores when graduate staff are not available. This involves repetitively grasping and lifting food items that may way up to 20 pounds, loading these into a vehicle, and then unloading the items into the pantry. Work in excess of 40 hours a week at times. Ability to accommodate evening and weekend work as needed.
Minimum Qualifications
- Master’s Degree in Social Work, Counseling, Psychology or related field.
- Two years previous social work, case management, counseling or closely related experience
- Experience serving diverse populations, with a focus on diversity, equity and inclusion.
- Clinical skills in the delivery of case management services, including holistic assessment and intervention skills.
- Crisis intervention skills, including skills for assessing suicide risk.
- Substance abuse assessment skills.
- Ability to coordinate and collaborate as part of a team of care providers.
- Knowledge and skills related to serving diverse populations; commitment to reducing inequities in access to basic need resources; knowledge of issues related to diversity, equity, and inclusion.
- Ability to gather and analyze data, draw conclusions and make appropriate recommendations.
- Ability to present clear, concise information, both orally and in writing.
- Ability to establish and maintain quality, trusting relationships with students
- Ability to develop and present effective training programs on mental health topics.
- Ability to mentor graduate students in training.
- Demonstrated program budgeting experience.
- Problem solving skills.
- Excellent organizational skills.
- Ability to foster positive and collaborative relationships both within and outside the institution.
- Competence with word-processing, e-mail, spreadsheet, and presentation software.
Preferred Qualifications
- Experience in developing, administering, and implementing programs for economically vulnerable populations
- Experience providing services in a higher education environment
- 1 year managing and administering a budget.
- 2 years supervising employees
- Licensed as a social worker, counselor, or other mental health professional in Colorado, or able to obtain such license with 60 days of the start of employment
Additional Requirements & Information
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.
Required Notice: In compliance with the Clery Act, the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online (https://www.unco.edu/police/clery/security-report.aspx) and a paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety, conduct processes and Title IX investigations.
Special Instructions to Applicants
Application review will begin on March 13th and continue until opening is filled.
Diversity Statement is required: Please describe any professional or personal experience that speaks to your effectiveness in supporting and serving students with marginalized identities.
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