Under the general supervision of the Executive Director, the Assistant Director is responsible for assisting with the overall administrative operations for the WVU Main Campus residence hall system. The Assistant Director will be challenged to foster and facilitate learning opportunities for residents through the residential living experience.
The Assistant Director reports to the Executive Director and supports key areas of programmatic development and campus community to include night operations oversight, student conduct, residence hall programming, staff development, staff selection, staff training, safety and security, facility operations, student development, special projects, and crisis management. This live-out position is considered an essential employee and will participate in an on-call rotation schedule. Assumes weekday, weekend, emergency closures, and holiday duty coverage for the campus.
Provides support for Night Operation Program Manager to ensure the safety and security of the residence halls. Checks in with Night Operation Program Manager and, on occasion, visits halls during the Night Operations hours.
Provides support of the daily operations for the designated campus area. Provides direction and oversight of various residence life operations and program components which could include, but is not limited to, residential curriculum, student conduct, staff selection, training, and professional development. Reviews and assesses operations to maximize services, processes, and procedures.
Responsible for the supervision of the designated campus area staff to include, but not limited to, supervision of full time Night Operation Program Manager, Residence Life Specialist, Office Manager, Graduate Assistant, and indirect supervision of para-professional staff members. Select and hire, process payroll, train, conduct formal performance appraisals, provide on-going feedback, and addresses issues of concern in accordance with Human Resource guidelines of staff members under the Assistant Director’s supervision.
Responsible for the administration of the residence hall student conduct process for the designated campus area. Together with the Assistant/Associate Directors, advise, train, and facilitate the residence hall student conduct process to ensure the educational goals of the process are met. Consult and advise Residence Life Specialist regarding student conduct matters. Monitor reports and ensure timeliness of process. Review and establish priorities of incidents and police reports for purposes of adjudication. Responsible for serving as an adjudicator and appellate officer for residence hall cases. Establish and implement policies and procedures pertaining to student conduct. Provide information and support to the Office of Student Rights and Responsibilities as needed.
Responsible for responding to student crisis situations to ensure the safety of the student(s) and the community. Consults with Carruth Counselors and ensures appropriate follow-up with CARE actions. Responds to building emergency situations and ensures appropriate department follow-up.
Manages student and parent requests for information and/or resolution to difficult situations. Responds to parents/guardian or other constituents regarding matters of concern.
Represents housing at various special events, recruitment events, New Student Orientation, and open houses. Makes formal presentations to large audiences regarding Residence Life initiative.
Participates in Residence Life planning as a member of the Residence Life team. Works closely with the Associate Director to support residential curriculum, living-learning communities, and assessment initiatives. Attends and supports residence hall programming and other university events and activities during evenings and weekends.
Serves as an advisor to and provides valuable counsel for student groups within Residence Life such as Residence Hall Association, Resident Assistant Council, and National Residence Hall Honorary.
Serves as a liaison in support of operations for Office of Student Rights and Responsibilities, Office of Diversity, Equity and Inclusion; Dining Services, Facilities, and other university offices with distinct relationships with Residence Life.
Other special projects and duties as assigned by the Executive Director of Residence Life.
Master’s Degree in higher education, student personnel, student life or related field required.
3-4 years experience in the field of student development and/or program development
3-4 years experience with supervision, management, and activities planning
Demonstrated sensitivity and effective work efforts regarding equity, diversity andinclusivity
Proven effective oral and written communication skills in relating to students, parents, administrators, and staff utilizing critical thinking skills to resolve problems and
Residence Hall experience preferred
Drivers License required. Must be able to visit resident halls and provide transportation to events if needed.
Ability to read, write, analyze reports and prepare documents. Must be able to make formal presentations before large groups. Must possess thorough knowledge of appropriate English grammar, spelling punctuation and sentence structure.
Ability to understand and manage a computerized
Demonstrated commitment to working collaboratively and effectively with a wide variety of individual
Ability to manage and resolve conflict, and to recognize and respond to sensitive, challenging, confidential issues and
Initiative, creativity, and experience in program planning and staff
Knowledge and experience in successfully supervising and evaluating the work of
Demonstrated sensitivity and effective work efforts regarding equity, social justice, andoverall success of ethnically and culturally diverse student population.
West Virginia University is a public institution that was founded in 1867. It has a total undergraduate enrollment of 19,599 (fall 2021), its setting is suburban, and the campus size is 2,800 acres. It utilizes a semester-based academic calendar. West Virginia University's ranking in the 2022-2023 edition of Best Colleges is National Universities.
West Virginia University is a public institution located along the Monongahela River in the small city of Morgantown in the northern part of the state. WVU offers nearly 200 bachelor's, master's, doctoral and professional programs within 15 colleges. A few of the graduate degrees available include those in the College of Business and Economics, the College of Engineering and Mineral Resources and the School of Medicine, which is home to the highly ranked rural medicine and primary care programs. Students who want to take a break from academics for the weekend can take a road trip from the WVU campus, situated near the Pennsylvania border, to the cities of Pittsburgh, Cleveland or Washington.