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Assistant Director, New Student Orientation (Student Services Professional III)

Job No: 525102
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)




Position Summary

The position of Assistant Director for New Student Orientation, under the general direction and supervision of the executive director for New Students, Orientation and Family Programs and the director for New Student Orientation is responsible for planning and coordinating programs for new students and their parents/families, to create a welcoming, inclusive and engaging environment that facilitates the transition of new students to San Diego State University while embracing parents/families as members of the Aztec community. The position of Assistant Director for New Student Orientation has overall responsibility for the planning, organizing, and executing of new student and parent programs, including orientations, Welcome Week, Aztec Nights, Family Weekend, and other programs as assigned.

Assisting with the recruitment, selection, evaluation, and supervision of 100+ student leaders, the SDSU Ambassadors.

This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work late hours, evenings and weekends.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

'The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.'

The department for New Students, Orientation and Family Programs, under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university.

The department for New Students, Orientation and Family Programs houses the following three centers: the Center for Family and Parent Programs, the Center for New Student Orientation and the SDSU Ambassador Welcome Center.

The department for New Students, Orientation and Family Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. The Center for New Students, Orientation and Family Programs believes that SDSU parents and families are valuable partners in the transition and retention of their students.

The department for New Students, Orientation and Family Programs, supports and enhances student success through Orientation, Transition and Retention initiatives.

• Supports new undergraduate SDSU students in their transition and retention to university life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals.
• Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.
• Introduces new graduate students to tools and resources to support a successful orientation and transition to postsecondary education at SDSU, whether it's a certificate, credential, master's or doctoral program.
• Cultivates a philosophy of partnership with parents and families of SDSU students through transition programs, such as Parent & Family Orientation, New Student and Family Convocation and Family Weekend.
• Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.
• Inspires prospective students and their families, current students, faculty and alumni to feel a sense of pride and nostalgia through SDSU Ambassador Welcome Center.

Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition, and retention initiatives.

For more information regarding the Student Affairs New Student and Parent Programs Department, click here.

Education and Experience

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Key Qualifications

• Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models.
• Knowledge of how new student and parent programming relates to the educational mission of the University.
• Thorough knowledge of campus services and the concerns of incoming and continuing students as well as parents.
• Working knowledge of other student and academic affairs departments including Student Government, Residential Education, Student Life and Leadership, Student Rights and Responsibilities, Educational Opportunity Programs and Ethnic Affairs, Counseling and Psychological Services, Career Services, Student Ability Success Center, International Student Center, Enrollment Services, and Advising and Evaluations.
• Ability to identify problems or potential problems and to formulate and implement procedures to effect problem resolution and program revisions as needed.
• Ability to work under tight time frames and be flexible.
• Ability to maintain confidential material with utmost sensitivity.
• Demonstrated ability to create programs that are responsive to a diverse and multicultural environment.
• Knowledge of programs at other universities and current student services trends to generate new program ideas.
• A high degree of initiative, judgment, and resourcefulness in carrying out assigned areas of responsibilities.
• Ability to work late hours, evenings, and weekends.
• Master's degree in Student Affairs, Higher Education, Educational Leadership, Counseling, or related field is preferred.
• 3-5 years professional work experience in the area of student development, student activities or student involvement is preferred.
• Bilingual, Spanish preferred.
• Experience advising/planning events and programs on a collegiate level, and contemporary use of technology in a university setting.
• Experience planning, organizing, and executing large scale events to welcome new students and parents in a university setting.
• Informed and up-to-date knowledge of academic policies and student services offerings which will impact new students.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,025 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,025 - $7,159 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on March 14, 2023. To receive full consideration, apply by March 13, 2023. The position will remain open until filled.

CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.


Advertised: Feb 28, 2023 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/525102/assistant-director-new-student-orientation-student-services-professional-iii







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