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Posted: 04-Mar-23
Location: Fort Worth, Texas
Salary: Open
Internal Number: 498514
Job Summary:
The TCU Neeley School of Business operates at the intersection of academics and industry and is driven by the Neeley Promise: The Neeley School of Business unleashes human potential with leadership at the core and innovation in our spirit.
The Director, Alumni & Constituent Relations is responsible for being the primary link with Neeley School alumni, friends, parents, supporters, corporate contacts and community/ government organizations in order to expand and further strengthen the affinity of alumni network and raise the profile of Neeley as a source of business expertise, strategic partnership and thought leadership in North Texas and beyond. The position leads alumni and constituent engagement, as well as strategic programming and corporate and civic outreach. In collaboration with the larger External Relations team, the director strategizes and executes the development of programs, services, events and volunteers to provide value to and strengthen relationships with these constituents, and leverages these constituent groups to further Neeley goals.
Duties & Essential Job Functions:
1. Works with the Dean and Executive Director, External Relations to establish goals and create and execute strategic plans for alumni and constituent engagement.
2. Works with Neeley internal stakeholders (including centers, programs, departments and boards) to identify opportunities for alumni and constituent engagement that supports Neeley goals, including but not limited to:
a. Leads efforts to develop alumni-to-students and alumni-to-alumni interactions that instigate meaningful interaction, as well as developing alumni who articulate close relationships to TCU and Neeley alumni networks.
b. Collaborates with the graduate and undergraduate admission teams to engage alumni in ways that impact class profile and enrollment goals.
c. Works in partnership with the graduate and undergraduate Career Services teams to engage alumni in ways that expand the reach of existing career opportunities (industry and geography) and enhance the Neeley School’s career preparation efforts.
d. Coordinates with the embedded University Advancement officers assigned to the Neeley School.
e. Serves as primary point of contact for Neeley Board of Advisers.
3. Oversees and curates existing programming and experiences that engage a broad base of alumni and constituents in support of Neeley’s strategic goals and contributes to continued learning and networking for alumni and constituents, seeking input on desired programming from target audiences. Publicizes opportunities for Neeley alumni and other target audiences through Neeley and TCU channels, including the Neeley website and Horned Frog Connect.
4. Serves as Neeley’s point of contact with TCU Alumni Relations. Identifies Neeley opportunities that can be leveraged by the TCU Alumni Relations office for a broader TCU alumni audience, and vice-versa.
5. Oversees relevant contact and interaction Information by maintaining alumni and constituent records, ensuring accurate tracking and complete Neeley alumni and constituent information, and providing updated information to other university users; provides effective interface between Neeley and University CRM systems; coordinating within Neeley external relations to keep alumni website content updated.
6. Performs other related duties as assigned.
Required Education & Experience:
• Master’s degree required.
• Experience working with CRM systems such as Salesforce, BlackBaud or Slate required.
• 15 years’ progressively responsible experience in alumni relations, student affairs, marketing, public relations, corporate relations or related activities.
Preferred Education & Experience:
• MBA preferred.
Required Licensure/Certification/Specialized Training:
• Valid Texas Driver’s License.
• Must be insurable under the university motor vehicle requirements.
Preferred Licensure, Certification, and/or Specialized Training:
• None
Knowledge, Skills & Abilities:
• Skill in oral and written communications, including the ability to compile and analyze complex data and draft formal documents and produce comprehensive reports.
• Skill in all components of Microsoft Office.
• Working knowledge of and experience using CRM systems such as Salesforce, BlackBaud or Slate.
• Ability to strategize, build and implement constituency programs, along with a talent for motivating volunteers; knowledge of event planning, budgeting and coordination.
• Ability to interact and develop rich relationships with alumni and other constituents with savvy and discretion.
• Ability to speak before large and small audiences with poise and confidence.
• Ability to be solution-oriented with excellent problem-solving skills.
• Ability to balance multiple projects simultaneously and prioritize.
• Ability to evaluate and make recommendations to improve operations.
• High sense of personal responsibility and deadline awareness.
• Strong collaborative and interpersonal skills as a leader and team player.
• Prior experience or knowledge of business education industry preferred.
• Ability to travel and work evenings and weekends as needed.
TCU Core Competencies:
University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.
Physical Requirements (With or Without Accommodations):
• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.
Work Environment:
• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
AA/EEO Statement:
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
