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The Admissions and Student Services Technology team provides computer systems development and support to the Schools of Arts & Sciences and Engineering in Undergraduate Admissions, Graduate Admissions, ASE Student Services (Registrar, Financial Services, Career Services, Student Affairs, Advising Deans, Student Services Records), and provides admissions technology support to six other schools at Tufts University including Fletcher, Cummings, GSBS, Friedman, Medical (PHPD) and University College. The team supports various systems/processes for the central Bursar team and the central marketing team, and in addition develops and supports multiple data integrations both internal and external to Tufts. The team develops custom web-based systems for enrolled Tufts students, staff, faculty, applicants and their families, prospective students, high school counselors and Tufts alumni. The department provides users with custom systems programming, database management/reporting, hardware and software support, and general systems support.

The Programmer Analyst, as part of this technical team, works with department system users and other IT staff to support and enhance university business applications for Admissions and Student Services. Using standard development tools for custom solutions, as well as 3rd party vendor applications such as Technolutions Slate, this individual participates in the entire application development lifecycle which includes:

• Gathering and analyzing business requirements and data
  
• Updating, developing, implementing and testing application software
• Training users
• Analyzing potential causes of software and service problems and devising testing methodologies for correction and validation
• Troubleshooting user issues and documenting solutions
  
• Assisting with the exploration of new technologies and the design of software solutions for the user community

The Analyst operates with the intention of providing outstanding customer support, but also acts in the best long-term interest of the organization.

Basic Requirements:

• A Bachelor's degree and 3+ years of technical experience 
• Individual must possess strong technical skills and experience providing custom user-friendly solutions
• Demonstrated experience developing custom solutions within 3^rd-party vendor software, including CRM software
• Proficiency in SQL and/or query and report building
• Proficiency in one or more of the following: C#, ASP.NET/MVC, Common Scripting language (Javascript, PowerShell, Python, etc)
• Ability to work effectively in a team as well as an independent setting. 
• Strong client relationship skills and strong written and verbal communication skills with the ability to communicate effectively with clients to understand and interpret their requirements.
• Ability to learn new technologies quickly, shift priorities quickly, and work with minimal supervision

Preferred Qualifications:

• Knowledge of Technolutions Slate strongly preferred
• A Bachelor's degree in Computer Science or a related field with proven technical development experience 
• Experience with Data integration
• Previous experience in higher education

About Tufts University

This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at oeo@tufts.edu. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/

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