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University of Wisconsin, Madison Logo
UNION SOUTH KIOSKS GENERAL MANAGER
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UNION SOUTH KIOSKS GENERAL MANAGER
University of Wisconsin, Madison
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Details

Posted: 04-Mar-23

Location: Madison, Wisconsin

Salary: Open

Internal Number: 275852-AS

Job Summary:

The Wisconsin Union's Union South building is looking for a new restaurant manager to lead the Ginger Root, Harvest Grains and South Cantina (Kiosks) team. The position is responsible for overall management of the three units, sales, customer satisfaction and food safety. The estimated annual sales volume is $2.25 million. Success in this role requires ability to multitask, excellent communication skills, strong interpersonal and conflict resolution skills.

Responsibilities: Provides guidance for food service operations in environments such as dining, retail, and/or catering venues, including financial and long term operational planning to ensure customer satisfaction and achieve food service goals.
  • 20% Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and/or supervises dining staff
  • 15% Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures
  • 15% Monitors the unit budget and approves expenditures
  • 25% Tracks and forecasts inventory levels and places replenishment orders
  • 15% Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities
  • 10% Develops staff resources, menus, and communication plans based on established goals
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Associate's Degree

Qualifications:

Required:
- 1+ years minimum working in an operation serving alcohol
- Success in leading teams of 20+ employees
- Ability to multitask
- Excellent communication skills, strong interpersonal and conflict resolution skills.

Preferred:
- 2+ years of fast paced General Manager experience
- Supervision and oversight of operations

License/Certification:

Required
ServSafe Certification
Able to obtain within 6 months

Required
Valid Bartender License
Able to obtain within 6 months

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Position does not currently include nights and weekends, other than 7 Saturdays per year during football season for Badger Bashes.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $60,000 ANNUAL (12 months)
Depending on Qualifications
This is a full-time appointment. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.

Additional Information:

The Wisconsin Union operates two buildings, Memorial Union and Union South, plus additional food service units located throughout campus. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison.

The WI Union is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University of Recreation and Wellbeing.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications.

Contact:

Jenny Lee
jenny.lee2@wisc.edu
608-265-1157
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.



Official Title:

Food Service Manager(DS012)

Department(s):

A96-WISCONSIN UNION/REST/US KIOSKS

Employment Class:

Academic Staff-Renewable

Job Number:

275852-AS

  The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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About University of Wisconsin, Madison
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.
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