The Placement Exchange Job Board

Job Description:

• Collaborates with the Associate Director of Summer Conferences in the planning and execution of the summer conferences program, including room and board reservations and classroom or event space rental.
• Manages coordination efforts of on-campus and vendor services including laundry, custodial, dining, event and classroom reservations and information technology.
• Provides professional expertise in conference coordination to clients of summer programs and collaborates with other campus departments in the provision of these services.
• Facilitates the coordination of the logistics for specialty housing in close cooperation with the Associate Director of Summer Conferences.
• Participates as necessary in strategic planning, problem solving and operational meetings to grow and maintain the summer conferences program and to prepare for specialty housing.
• Creates, updates and reviews publications (traditional print media and online) to support the summer conferences program.
• Pursues and responds to RFPs for potential summer conference clients.
• Develops post-conference surveys for clients to evaluate summer housing.
• Develops, maintains, and is responsible for the overall implementation of training for summer conference staff.
• Assists with the creation of a professional development plan.
• Assists with the day-to-day oversight of summer conference staff.
• Serves in the emergency on-call rotation during the summer.
• Leads special projects (i.e. benchmarking, data collection, etc.) as needed and directed by Associate Director of Summer Conferences.
• Uses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.
• Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.
• Performs other related work as needed.

Preferred Qualifications

Education:

• Bachelor's degree.

Experience:

• Customer service and vendor relations experience.
• Demonstrated knowledge of reception/front desk services and functions in a residential or hospitality setting.

Technical Skills or Knowledge:

• Proficiency with management information systems and project management software.
• Proficiency with Microsoft Office Suite programs (Word, Excel and Outlook).
• Knowledge of the University of Chicago, Hyde Park community or the higher education field.
• Knowledge of industry standards for residential building services, higher education and student affairs, or conference management.

Preferred Competencies

• Organize several projects and tasks with multiple deadlines.
• Effectively interact with resident students and conference guests.
• Communicate effectively in written and verbal form.
• Appreciation for and commitment to multiculturalism.
• Possess professional standards of conduct including a strong sense of ethics and confidentiality.
• Demonstrated ability to supervise, train and evaluate the work of others.
• Well organized, detail-oriented, focused, timely and efficient skills.
• Write and manage simple operating budgets.

Working Conditions

• The typical work week is Monday - Friday.
• On-call and work evenings and weekends as needed.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

About University of Chicago (UC)

One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.

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