The Placement Exchange Job Board

Graduate Student Services Coordinator- Khoury College of Computer Sciences

About the Opportunity

The Khoury College of Computer Sciences seeks an energetic, self-starter to serve a growing population of graduate students in a dynamic and fast-paced university. The Graduate Student Services Coordinator will provide professional support to the Assistant or Associate Director of Graduate Student Services in the Khoury College of Computer Sciences.

This position will support all graduate program administrative activities including advising students on academic and curriculum/registration matters; serve as liaison between the Graduate School and all University offices that handle matters pertaining to graduate students; attend all relevant committee meetings. Maintain the graduate student database utilizing Salesforce, Banner, and Navigate. Prepare reports and analyses for the Director of Graduate Student Services, MS Program Directors, and the Graduate Faculty Committee.

Our advising team serves two campuses in the Bay Area - San Jose and Oakland. This position currently operates under a hybrid model, requiring a combination of on-campus presence along with a remote work option. The specific work schedule will be dependent upon the operational needs of the College, and the hybrid model is subject to change based on business needs and college and university policies and guidance.

Responsibilities:

Support Graduate School Activities:

Advise a caseload of 300-400 master's students in computing programs on course selection and planning, registration procedures, and college, campus and university resources. Monitor student performance in courses and serve as a liaison between students and faculty or other office to help support students who are struggling academically or personally. Organize special projects, such as the student social gatherings, student town hall meetings, and graduate advising workshops. Support the implementation of college/University policies and procedures through advising communications to students from the time of enrollment through graduation. Support the registration process for master's students and work closely with the Director of Operations to process registration updates and forms. Provide support to the Assistant, Associate, and/or Directors of Student Services on overall student support strategies and implementation of new initiatives.

Liaison between the Graduate School and University Offices or Network Campus administration:

Serve as liaison with OGS on visa matters-approving I-20 documentation, visa extensions, Curricular Practical Training (CPT), Optional Practical Training (OPT); Liaison with Khoury Co-op coordinators or network career development advisors to verify & approve students for graduate co-op.

Graduate Student Services Special Projects:

coordination and implement student services projects on the campus, which could include TA hiring, student club support, apprenticeship program, or student ambassador support.

Qualifications:

Bachelor's degree required; Master's degree preferred. 2-3 years of experience required, preferably in a higher education setting. Individual must have strong communication skills (verbal and written.), proven experience with spreadsheets and databases, experience working with a diverse student population a must. (Note: 80% of the Graduate program are foreign nationals.) Must have experience working independently and as a member of a team.

Documents to Submit:

Resume and cover letter

About Khoury College:

Khoury College is committed to building a diverse and inclusive community among students, faculty and staff. We strongly encourage applicants from underrepresented groups, individuals with disabilities, veterans, and those with diverse experiences and backgrounds. We invite you to join a fast-moving, ambitious college with an underlying mission that is driven by our motto of 'CS for Everyone.'

The expected hiring range for this position is USD $52,675 to USD $65,845, based upon the position's scope and responsibilities. The compensation package for any given candidate will depend on a range of factors, consistent with applicable state and federal law.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/San-Jose-CA/Graduate-Student-Services-Coordinator--Khoury-College-of-Computer-Sciences_R113376







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