About the Opportunity The Banner Support Technical Specialist serves as the primary ERP technical resource for all HR and Payroll related projects. Specifically, this position will act as a technical expert on creating the technical specifications for interfaces to 3rd party benefit providers developed to support the SSC Payroll operation. In addition, the position will also provide expertise in mapping the Banner data structures into the data feeds needed for successful operation of the HR Data Mart. This position will have a hands-on programming role to generate the necessary SQL code/procedures needed for implementation, as well as provide hands-on assistance to the campuses in the actual deployment of the SQL code and all associated activities such as internal Banner data manipulation, business process revisions/changes, and integration of 3rd party systems. This position will also join the ERP Technical Support Team that provides ongoing support and development for the 14 Banner campuses.
This position may be eligible for a hybrid or remote work arrangement, consistent with System Office policy. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
About the UNC System Office The UNC System Office includes the offices of the President and other senior administrators of the multi-campus University of North Carolina System. The UNC System is a treasured public institution dedicated to serving the people of North Carolina through world-class teaching, research, and community engagement. Today, nearly 250,000 students are enrolled in our 16 universities across the state and at the NC School of Science and Mathematics. System Office staff is responsible for executing the policies of the UNC Board of Governors and providing University-wide leadership in the areas of academic affairs, business and financial management, long-range planning, student affairs, research, legal affairs, and government relations. The UNC System Office also has administrative oversight of a number of University affiliates, including PBS North Carolina, the North Carolina Arboretum, the NC State Education Assistance Authority, and University of North Carolina Press.
About the Team The Information Technology division works collaboratively with UNC constituent institutions to help ensure efficient and cost-effective integration of new technologies that meet common and unique needs of the 17 institutions. The division is also charged with managing the highly complex enterprise-wide data modernization efforts that will enable the System to better monitor, evaluate, and manage our enterprise; as well as facilitate timely comparisons across the 17 institutions and create better data-sharing capabilities for smarter and more efficient data-driven decisions.
Minimum Education, Experience, and Skills Masters' and 2-4 years' experience; or Bachelors and 3-5 years' experience; or will accept a combination of related education and experience in substitution.
Required Competencies
Banner Data Model: Must be extremely familiar with the Banner data model, its naming conventions, and have experience extracting and transforming this information for a variety of purposes. Direct experience with the HR/Payroll data structures is required and prefer to have experience with other modules as well.
PL/SQL Programming: Must have significant experience programming in PL/SQL and be able to quickly and efficiently produce both SQL queries, and custom PL/SQL code.
Communication: Excellent interpersonal skills to promote and facilitate collaboration, cooperation, and teamwork among diverse groups and individuals.
Persistence: Ability to deal with ambiguity, collect information and data through research, handle multiple demands concurrently, and manage projects with short deadlines.
Planning and Organizing: Ability to develop and lead the work unit in long-term or strategic planning.
Project Management: Ability to manage complex projects that have high impact.
Technical Knowledge: Extensive technical knowledge in a highly specialized area of applications systems analysis and programming. Detailed understanding of technical issues to design architecture for new or emerging technologies. Detailed understanding of technical, substantive, and methodological issues and theories.
Technical Solution Development: Ability to lead technical and complex projects. Demonstrates substantial knowledge of other work specialties with the ability to integrate this knowledge base to achieve solutions to problems of high complexity.
Preferred Education, Experience, and Skills
Planning and Organizing: Ability to develop and lead the work unit in long-term or strategic planning.
Project Management: Ability to manage complex projects that have high impact.
Classification: IT Analyst/Programmer III Appointment Type: Permanent Full-Time/Part-Time: Full-Time Employment Type: EHRA EHRA Category: Instructional, Research and Information Technology Location: Raleigh, NC Position Number: 20034143 Special Instructions: The posting remains open until filled, but applications received by March 27, 2023 will be given priority consideration.
Equal Employment Opportunity and Other Information The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) is a VEVRAA Federal Contractor. To claim veteran's preference, all eligible persons must indicate their eligibility as requested on the application. A DD Form 214, Certificate of Release or Discharge from Active Duty, may be required later in the selection process. The UNC System Office (includes PBS NC, NCSEAA, and NC Arboretum) participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
