The Placement Exchange Job Board

JOB DESCRIPTION

1. Residential Education and Community Engagement

• Utilize the residential curriculum to encourage personal development, academic achievement, community living and social interaction.
• Assist with the planning and implementation of community development and engagement activities and educational events within the residential communities.
• Serves as a Conduct Hearing Officer for low level policy violations that occur within the residential communities.
• Abides by, interprets, educates on, and enforces University and departmental policy, procedures, and regulations.

2. Facilities and Operations

• In collaboration with the Community Director, assists with the opening of the community, including preparing the residential communities prior to resident arrival and welcoming residents to their community on move in day. Assists with closing the community at the end of the year as well as the transition to summer student and conferences housing.
• Monitoring and reporting concerns related to the safety and facilities of the community.
• In collaboration with the Community Director, prepare an end of the year report to capture success, challenges, and inner workings of the residential community.
• Work in collaboration with the Residential Education Team to oversee the daily functions of the residential communities.

3. Student Support

• Serves as a resource for students and staff to address needs and concerns in an effective and timely manner.
• Meet individually with students to assist them in making appropriate choices and utilizing appropriate resources to help foster success at CSU.
• Serve as on-call professional staff on a rotating basis during weekend and evening hours to respond to residential emergencies dealing with student behavior, mental health emergencies, and other situations that require an immediate response. Submit Pro Staff On-Call report after every duty night to ensure all Pro Staff members are aware of any ongoing incidents or concerns.
• Maintain a professional relationship with students assigned to the designated residential community, offering assistance and support through regular student contact, and conducting wellness checks upon request.

4. Staff Management

• Supervise, mentor, and train Resident Assistants in collaboration with the Community Director.
• Actively participate in the facilitation of Resident Assistant selection, rehire and placement processes.
• Assists with the planning and implementation of semi-annual (fall and winter) training programs and bi-weekly staff meetings for the purpose of staff education and on-going professional development of the residential education paraprofessional team in collaboration with the Residential Education Team. This includes serving on the Resident Assistant Training Committee.
• Model and promote inclusiveness through staff training, and support of division and campus wide DEI Initiatives

5. Department Teamwork

• Attend and actively participate in departmental and Residential Education Team meetings, trainings, retreats, and development opportunities.
• Be accessible, visible, and present for university-wide programs, speakers, and athletics events.
• Employ and promote supportive, collaborative, and educational communication skills with faculty, staff, and students.

• Support the various programs and initiatives of the department in addition to primary duties.
• Work in collaboration with the Admission's Office to welcome future Vikings to Cleveland State University visit days, including tours, presentations, and answering questions from potential students and their families.
• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy.
• Perform other duties as assigned by supervisor, the Director for Residential Education, the Executive Director, or their designee.

Essential Qualifications:

• Bachelor's degree from an accredited institution.
• Student experience in residence life and housing, student affairs, or student activities.
• Sensitive, diplomatic, and articulate written and verbal communication skills.
• Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns in a fast-paced environment.
• Commitment to expand knowledge and awareness of diversity, equity, and inclusion, understanding cultural differences, social identities, and historical inequalities, and strategies for interacting effectively with people different from oneself.
• Commitment to professional growth in best practices in using technology in residence life and student affairs to increase efficiency, accessibility, and quality of housing operations and residence life practices (Microsoft Office suite, Google suite assignments, billing, and conduct database management systems, social media, community development tracking).
• This is a part-time, live-on position. The incumbent must live in University-owned housing.
• Availability on weekends and evenings as needed.

Preferred Qualifications:

• Experience using diversity, equity, and inclusion lens in delivering programs and services practice (i.e., staffing practices, training, policies, programs).

• Experience planning and successfully executing programs and events.
• Experience working within a residential curriculum.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.