The Placement Exchange Job Board

OFFICE OF ONLINE EDUCATION (UA-OEC-IUBLA)

Indiana University's Office of Online Education (OOE) is responsible for protecting and maintaining the academic integrity of an IU degree, facilitating collaborative opportunities presented by online education, and utilizing IU's scale, resources, reputation, and diversity of offerings to expand online education offerings to students located in Indiana, as well as nationally and internationally. OOE oversees growth and development of more than 200 online degree and certificate programs that to date enroll in excess of 10,000 students annually.

The Office of Online Education is a university-wide office that provides strategic leadership to IU stakeholders in delivering online education. In 2022, the IU 2030 Strategic Framework endorsed by President Whitten challenged the university to triple the number of students in online programs, and OOE is pleased to be developing programs and services with IU's campuses to meet this strategic goal. This newly created position-- one of many filled through this job opening-- is an integral component to our efforts to extend the University's academic excellence reach while maintaining and enhancing online student-first services.

The Academic Advisor reports to the Associate Director for Online Undergraduate Advising. This role is responsible for providing information specific to course of study needs with curricular planning assessment to encourage informed decisions for offering, enrolling in, and completing undergraduate online program educational courses and course sequences.

Department-Specific Responsibilities

• Possesses knowledge of university contacts, systems, and services that facilitate student progression and refers students to appropriate campus resources, such as academic support resources, writing and math centers, career service opportunities, etc.
• Works with scheduling professionals to understand the capacities of each campus to support academic programs and recommend number of sections based on student demand, and schedules students accordingly. Works with campus registrars to make sure courses are scheduled correctly with accurate pre-requisite and requirement coding.
• Interfaces with program representative and/or faculty committees to discuss possible degree and/or certification requirement changes and shares student feedback. Utilizes relationship management skills and the online collaborative model framework to navigate and work across university departments and campuses to provide timely (<24 business hours), accurate, and concise turn-around responses to student and faculty inquiries.
• Creates, updates, and disseminates advising materials, such as degree maps, FAQ's, etc. Supports the transfer credit process and posting.
• May conduct graduate audits and degree conferrals.

General Responsibilities

• Provides academic counseling for students pursuing or considering majors, minors, or certificates. Guides students in planning their course of study in concert with the departments' curricular requirements; explains curriculum requirements and school and campus policies.
• Meets with students in groups and 1-on-1 to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.
• Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.
• Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.
• Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.
• Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary.
• Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events.
• Researches, recommends, or creates best practices for unit or campus initiatives, projects, processes, or programs and may provide guidance to other Academic Advisors.

EDUCATION

Required

• Master's degree in related field

WORK EXPERIENCE

Required

• 2 years in student affairs, teaching, academic advising, or related field. Previous experience in a student-focused, higher education environment is highly desired

Preferred

• 3 years in student affairs, teaching, academic advising, or related field

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Uses and learns new technology proficiently and changes practices with changing technology
• Meet Best Practices and National Standards for Academic Advising
• Understands and meets FERPA requirements

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

Candidate proximity to south-central and central Indiana is desirable

This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs

Employees with an approved remote work arrangement should plan to attend in-person business events and meetings, held 4-6 times/year (subject to change)

$46,600.00- $48,600.00 annually

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Academic Advising

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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