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Associate Vice Chancellor, Campus Life Operations and Special Projects (AVC
Rutgers University - Newark
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Details

Posted: 13-Mar-23

Location: Newark, New Jersey

Type: Part-time

Categories:

Conference and Events Administration
Facilities Management
Food Services

Preferred Education:

Masters

Additional Information:

Telecommuting is allowed.
Reporting to the Sr. Vice Chancellor for Administration, Economic Development, and Chief Financial Officer (SVC/CFO), the Associate Vice Chancellor provides strategic leadership and guidance of the University’s dining services and the services and operations of the office of reservations, events, and conferences (Dining and Events), the University Raider Card, and the campus residential program, which includes over 2,440 beds, including family units. Provides leadership in strategic planning with broad institutional perspective to ensure an integrated and effective use of all University resources and business strategy with a focus on high-impact and high-output projects, as well as small-scale projects including those in campus finance and business/administrative operations, as needed. The AVC is responsible for business process review and develops and executes short-term and long-term vision and strategic plan for the University’s housing operations program. Provides leadership and strategic support for the Chancellor’s Office through collaboration with students, families, faculty and staff, central administration units, the City of Newark, and other internal & external stakeholders on RU-Newark small, medium and larger scale initiatives and processes related to strategic institutional priorities, campus dining and housing programs and services, campus events/conferences and business operations.
The AVC is responsible for the following:
  • Uses independent judgment and discretion to provide leadership and direction for all staff, operating budgets and activity for campus dining and events, and housing operations, ultimately accountable to ensure these core campus- and student-focused auxiliary activities are successful, strategically aligned, and fully integrated within Rutgers-Newark organizational values and anchor commitments
  • Works collaboratively across the Chancellor’s Office, schools, colleges, cost centers, business units, and central administrative offices in delivering exceptional customer service as well as providing accurate and timely information to stakeholders
  • Interacts with campus-wide partners to provide strategic leadership for business initiatives, analyze information, produce reports, and develop recommendations
  • Focuses on continuous improvement of work processes and systems to increase productivity and increase cost- effectiveness
  • Develops new systems and procedures to enhance satisfaction and improve consistency and efficiency, recommends policy changes, as necessary
  • Provides leadership for a complex portfolio of activity and evaluates marketing, communications, and new revenue generation and collaboration opportunities across campus to strategically support a wide range of student-centered, staff, faculty and broader community services and initiatives
  • Monitors performance against budgets throughout the year and leads the development of relevant financial reporting and analyses to the Chancellor’s Office for dining, events, and other related campus activity
  • Assists the SVC with strategic coordination of campus administrative operations for all Chancellor units and stakeholders, including special projects.

Requires a bachelor’s degree in a related field, or an equivalent combination of education and/or experience of increasing responsibility in a leadership/managerial role, with a minimum of five years of relevant experience; excellent communication skills; and computer literacy in industry-standard software. Also requires strong skills in planning, organizing, information integration, and decision-making; and experience with a specific focus on attaining results.
Certifications/Licenses  
Required Knowledge, Skills, and Abilities
· Exceptional experience and proven track record in leadership roles, stakeholder management, partnership, and a portfolio approach to complex cross-organizational execution
· Excellent communication skills (written and verbal), stakeholder relations, exceptional people management and supervisory experience
· Strong data and analytical skillset; highly tuned Excel and Tableau user, and advanced knowledge of project management, budgeting, strategic planning, and financial analysis needed to carry out the core responsibilities of this position
· Demonstrated passion for RU-Newark’s institutional priorities and goals and ability to be innovative in developing options that are responsive to diverse stakeholder needs
· Record of accomplishment implementing quality and continuous improvement programs and full working knowledge of project management principles, benchmarking, and quality outcome tools and methods
· Demonstrated ability to develop a vision and strategy while working in a highly collaborative manner on execution; collegial, team-oriented, and energetic; able to develop productive relationships with colleagues, consultants, community members, external partners, and others
· Experience working as an integral member of a senior leadership team, having served as a key influencer, actively engaging with peers and mentoring teams with diverse levels of expertise
· Exhibits excellent judgment, conflict resolution skills, and interpersonal skills
· Comfortable with ambiguity, adapts to change and navigates large, diverse, and complex teams with confidence
· Results-oriented, action-oriented, and creative problem solver, with a proven history of delivering solutions to deliver progressive business agendas with the appropriate impact, quality, timeliness, cost-effectiveness, and sustainability
Preferred Qualifications
· Advanced degree or/and certification (e.g., MBA, PMP)
· Experience working in a university setting and managing high-performing teams
· Professional working experience with a track record of success in managing University or related-industry auxiliaries, and facilitating/analyzing business practices
· Experience leading change management initiatives (managing the people side of change)
· The ability to interpret technical matters across a wide variety of operations.
· A thorough knowledge of campus operations and understanding of how dining, retail, events, housing, physical plant and infrastructure support and undergird undergraduate education, research and the University’s institutional priorities and goals. The ideal candidate will care deeply about enhancing the student experience, community members, customer care, continuous service improvement, and service optimization.

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About Rutgers University - Newark
Newark, N.J., isn’t merely part of our address; it’s an integral part of who and what we are and have been since our founding more than a century ago. “We” are thousands of students and educators, the staff who support them, and the leaders who guide them all. We come from across the state, across the nation, and across the oceans, but we aren’t merely visitors. We take pride in being a deeply engaged urban university located in New Jersey’s largest, oldest city. Our urban environment shapes and defines us in special ways, from classes that use Newark itself as a collaborative learning laboratory to partnerships with local community organizations, educational and cultural institutions, corporations, and non-profits. Our academic, cultural, and recreational programs attract visitors all year round, while our law school’s clinics provide legal services to the public, and our business school offers services for business start-ups. Rutgers students tutor and mentor in area schools, volunteer at local food banks, and more. We also play a vital role in economically reinvigorating and developing our home city. Over the past several years, we have added new academic buildings, reside...nce halls, and retail stores, making ours a real 24/7 campus. Nearby are restaurants, and cultural and recreational facilities such as the Newark Museum of Art, New Jersey Performing Arts Center, the Newark Public Library, and Prudential Arena. Rutgers University – Newark. We are far more than a collection of buildings and grounds; we are a community of learning, leadership, and commitment. We strive always to be a good neighbor whose strength of character is defined not merely by actions, or words, or history, but by the combination of all three.
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