Program Director, LLC - Western Kentucky University
Western Kentucky University
Location: Bowling Green, Kentucky
Internal Number: 160017
Location: Bowling Green, KY Category: Staff Posted On: Mon Mar 13 2023 Job Description:
Primary Duties and Responsibilities
The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, removed, and assigned based on management discretion and institutional needs.
General Living Learning Community Responsibilities
Assist Associate Director for First Year Experience in the recruitment, on-boarding, and expansion of Living Learning Communities.
Serve as the primary point of contact for questions regarding Living Learning Communities, and departmental representative at Admissions recruitment and orientation day events.
Assist in the recruitment of students to WKU's Living Learning Communities.
Serve as HRL liaison and resource to LLC Faculty Fellows and Program Coordinators in the planning, development, and implementation of Living Learning Communities.
Plan, market, and execute large-scale programs for LLC participants (once per semester).
Provide leadership to indirect report, HRL Marketing Specialist.
Initiate assessment of LLC participant retention, academic success, and overall experience.
Develop LLC Peer Mentor program (i.e. role separate from RA, held by past LLC participant).
Coordinate special projects within Housing and Residence Life.
Collaboration with Academic Partners
Partner with Assistant Director for the Center for Innovative Teaching and Learning (CITL) in the administration of LLCs, particularly their academic aspects, including course selection, pre-registration, and scheduling of in-hall classrooms.
Support the Assistant Director for CITL in the planning and execution of LLC Faculty Fellows orientation, training, and communication.
Collaborate with the Assistant Director for CITL to schedule, plan, and co-facilitate monthly LLC Faculty Fellow/Program Coordinator meetings addressing various topics including LLC program planning, marketing, student recruitment and selection.
Support LLC Faculty Fellows and Program Coordinators in the planning, marketing, and execution of programs.
Collaborate with the Assistant Director for Marketing and Communication and Marketing Specialist in the drafting of digital, printed, and virtual LLC marketing and communication materials.
Develop collaborative working relationships with Area Coordinators and Residence Hall Directors of buildings housing LLCs. Communicate up-coming programs, concerns, and considerations that may impact operational and administrative processes (ex. room changes).
Serve as ex-officio member of Student Staff Recruitment Committee. Assist in the recruitment, selection, and placement of Resident Assistants serving LLC participants.
Oversee administrative aspects of the LLC application and selection process via StarRez and the WKU Housing Portal.
Assist LLC Faculty Fellows and Program Coordinators in the drafting of Learning Contracts; oversee the administration of Learning Contracts via the WKU Housing Portal.
Ensure LLC participants are properly coded and regularly audit LLC rosters for accuracy.
Confer with Director of Housing Operations and Associate Director of First Year Experience in the placement and assignment of LLC participants.
Manage individual and General LLC budgets, maintain accurate expense records, and provide regular statements to Faculty Fellows and Program Coordinators.
Process all LLC Program Proposals and Evaluations utilizing StarRez; track program attendees.
Manage the LLC Programming Calendar and reserve in-hall classrooms and programming spaces.
Order, purchase, and deliver LLC program supplies.
Communicate up-coming LLC programs to Marketing Specialist.
Contribute data for the formal assessment of LLCs; partner with Marketing Specialist to collect qualitative data, program photos, and student testimonials.
Creating a Supportive Learning Environment
Support residential communities that foster and enhance student learning, development, and academic success.
Establish rapport and develop mentoring relationships with residential students.
Develop goals and objectives, related to job responsibilities, that align with, and deliver on, organizational priorities.
Identify and utilize campus, community, regional, and national resources that assist in meeting goals and objectives.
Participate in ongoing developmental first-year student orientation program (M.A.S.T.E.R. Plan).
Serve on various departmental and campus committees.
Knowledge and Skills Considered Essential for Success
Must possess the ability to maintain an effective, cooperative working relationship with supervisor, supervisee(s), co-workers, academic and community partners in keeping with the values and mission of both the Department and the University.
Must possess above average leadership, supervision, and managerial skills
Must be willing to serve as a role model for residential students, student staff members, and co-workers in work ethic, initiative, attitude, and approach to work
Must consistently treat residential students, student staff members, co-workers, academic and community partners with dignity and respect
Must model a positive attitude regarding diversity
Must possess above average knowledge of student development theory and its application to meet the needs of today's college students
Must adhere to the ethical code of conduct governing the Student Affairs profession
Must possess experience with or knowledge of basic assessment strategies
Must be willing to work evening and weekend hours and assume additional responsibilities within the department as needed
Ability to project a professional self-image and represent Housing and Residence Life and Western Kentucky University in a positive light
Must possess above average critical thinking, problem-solving, and decision-making skills
Ability to communicate effectively with residential students, student staff members, co-workers, academic and community partners, parents, and visitors
Must possess above average oral, written, and digital communication skills
Must possess above average multi-tasking, administrative, and organizational skills
Graduate degree in Counseling and Student Affairs, College Student Personnel, Higher Education Administration, or other related field
At least three years' experience working in the residential setting
Demonstrated professional experience in student housing, student life or student activities
Experience in supervision, advising, and leadership development
12-month, renewable contract
Furnished office space
Professional development and extensive training opportunities within the Department, the Division of Enrollment and Student Experience, and the University at-large
Salary range is $45,000 to $47,000, commensurate with experience
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Equal Employment Opportunity/Affirmative Action/University ADA Services (EEO). To request an accommodation, report/express a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Mr. Joshua Hayes, EEO Director/Title IX Investigator/University ADA Coordinator, via email at firstname.lastname@example.org or by phone at (270) 745-5121.
The University is also required to investigate complaints of sex and gender-based harassment, also a form of discrimination, and has designated the Title IX Coordinator as the individual responsible for coordinating the investigation and response to such complaints. The Title IX Coordinator for the University is Ms. Ena Demir, who can be contacted via email at email@example.com or by phone at (270) 745-6867. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php
Western Kentucky University (WKU) prepares students of all backgrounds to be productive, engaged, and socially responsible citizen-leaders of a global society. The University provides research, service and lifelong learning opportunities for its students, faculty, and other constituents. WKU enriches the quality of life for those within its reach.