Director of Counseling and Psychological Services (CAPS) is a key part of the leadership team in the Student Affairs office. She/he is responsible for engagement with Counseling and Psychological Services (CAPS). CAPS assists students as they deal with the personal, social, and academic challenges of the college experience, and supports them in achieving their goals in these areas. It actively promotes the students' personal development and psychological well-being by providing confidential counseling, emergency services for students in crisis, groups designed to foster interpersonal growth, and referrals for students whose needs may be best met outside of the University. Promoting the wellness of the student body incorporates the physical and mental well-being of the students and this person would work collaboratively with Student Health, Athletics and Physical Education, Residence Life, as well as other academic units at DKU.
This position requires a degree in Counseling or Clinical Psychology at the doctoral level from an APA (American Psychological Association) accredited academic program and internship site. Interested individuals should be a Licensed Psychologist or PhD level licensed professional counselor or licensed clinical social worker in the United States with demonstrated competency and experiences in providing oversight and supervision of a counseling center staff consisting of full-time and part-time counselors.
Reports to:
Associate Dean of Student Affairs
Essential Duties:
General Administration:
Provides vision and leadership in establishing and monitoring the scope and direction of CAPS, ensuring its operation is consistent with accepted international standards of practice.
Oversees the provision of time-efficient, culturally informed individual and group counseling and related services through training, consultation, supervision and evaluation of the activities of the CAPS clinical professionals.
Ensures maximum utilization of CAPS resources by monitoring counselor schedules, clinical workloads, and work assignments.
Provides counseling services to students and oversees high risk cases in conjunction with various DKU offices.
Collaborates with the Director of Athletics and the Student Health Center to establish coordinated and comprehensive wellness services for students on campus.
Reviews all CAPS documents requested for release to ensure records are released only under conditions consistent with provincial and national laws of China as well as professional ethics. Ensures that all clinical documents are created in a manner that is consistent with professional standards and that documents are securely stored.
Provides sound fiscal management of the CAPS budget. Manages the budget, establishes funding priorities, identifies optional funding resources, and approves expenditures.
Provides the Associate Dean of Student Affairs an annual evaluation of CAPS operations, services, and outcomes, as well as strategies and recommendations for addressing service demands and student mental health needs.
The Director of CAPS leads the university’s efforts to provide access and opportunity for DKU students with disabilities. This is accomplished by reviewing disability-related medical and psychological documentation, along with the student’s individual experiences, to determine reasonable and appropriate accommodations so that students with disabilities are fully integrated into the curricular and co-curricular life of the university.
Personnel Management:
Oversees hiring, training, and work performance of CAPS staff.
Plans and facilitates weekly staff meetings. Provides for staff professional development through training opportunities, workshops, and professional resources.
Meets regularly with staff as needed to provide support and direction for specific administrative areas within CAPS (e.g. professional training, clinical operations, group therapy, research and assessment, outreach and consultation).
Establishes policies and procedures for CAPS operations and communicates clearly with the staff regarding policies, operations, scope of services and standards of practice.
Clinical Services, including Crisis and Risk Response/Management:
Serves as member of the Student Care Team for at-risk-students, with responsibilities for monitoring adherence to the team's recommendations for evaluation and treatment. Communicates with student families, Dean of Student Affairs Office and off-campus mental health professionals as circumstances indicate to support students' safety.
Provides culturally informed clinical assessments (including diagnosis), crisis management, individual counseling, off-campus referral, and group facilitation (as needed) for graduate and undergraduate students.
Ensures staff are trained to provide prompt, organized, and competent crisis response. Shares duties for evening and weekend on-call back up to after-hours services.
Ensures CAPS physical and clinical transition to Phase II in Fall 2022 is efficient and well organized.
Maintains availability to respond to calls of concern from students' families, faculty, and friends. Ensures appropriate response to these situations.
Works closely with Student Health to provide coordinated mental/behavioral health services.
Maintains licensure in good standing through continuing education activities and adherence to legal and professional ethics and standards.
Contributes to the University community by serving on committees, program involvement, outreach, or other campus-wide activities.
Networks with professionals on campus and in the community to provide informed and coordinated services to students.
Perform other duties as assigned.
University employees' job responsibilities will continue to expand in scope and depth as the University grows in size and complexity in its programs.
Required Qualifications:
Doctoral degree in counseling, clinical psychology, or social work is required.
Minimum 7 years of post-licensure of professional clinical experience in a university counseling center setting as a Licensed Psychologist (Ph.D. or Psy.D) is required.
At least 7-10 years of experience in clinical and administrative role(s) in a university counseling center as a director or an associate director with demonstrated progression of administrative responsibility.
Progressive responsibility providing culturally informed individual and group counseling and crisis services in a college or university counseling center.
Demonstrate cultural understanding and experience of working with international students and Chinese student population.
The Director of CAPS will be team oriented, highly organized, dependable, and able to function at a high-level with minimal supervision.
Must have excellent clinical skills and have knowledge of how to develop and implement university counseling outreach and prevention efforts.
Ability to create partnerships to provide educational programs and services; budget management experience; outcomes assessment and supervision experience.
Ability to work autonomously with excellent written and verbal communication skills and strong organizational skills.
Experience in personnel management of clinical and support counseling.
Demonstrated skill in creating and supporting a diverse and equitable work environment.
Experience outreaching to Chinese, international, and to other diverse identities.
Strong leadership skills, including demonstrated ability to communicate clearly, work collaboratively with professional staff and colleagues, and effectively formulate and execute informed administrative and clinical decisions.
Preferred Qualifications:
At least 8 years of experience in clinical and administrative role(s) in a university counseling center as a director with demonstrated progression of administrative responsibility.
Bilingual in English and Mandarin Chinese. Strong English and Chinese speaking skills in providing bilingual counseling to a student population of 75% Chinese students and 25% international students from approximately 50 countries. DKU is an English- speaking campus.
Experience with the provision/and or oversite of disability services.
Duke Kunshan is a world-class liberal arts university based in Kunshan, China, that offers a range of high quality, innovative academic programs for students from around the world. It was established in September 2013 as a U.S.-China partnership between Duke University and Wuhan University.
Duke Kunshan welcomed its first students in August 2014. The university began by offering Duke graduate degrees as well as a Global Learning Semester program for undergraduate students from Duke and top-tier Chinese and international universities.