As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.
The Opportunity:
The Assistant Director, Residence Life & Education provides leadership and oversight to a residential area, which is currently comprised of 10 residential communities that house approximately 8,000 residents. Provides general guidance and direction to the residence life staff comprised of Residence Life Coordinators, Graduate Coordinators, office support staff, and student staff (Resident Assistants and Office Assistants).
The Assistant Director, Residence Life & Education performs duties under supervision from the Associate Director to lead the Residence Life & Education program within the Department of Housing and Residence Life. Additionally, this individual performs complex professional student services work, navigating nuanced residential concerns while developing courses of action and implementing proposed solutions.
The Assistant Director, Residence Life & Education has specific responsibilities for leading one of the following collaterals: student staff training, professional staff training, residential student conduct, student staff selection and leadership, operations, and/or academic initiatives.
Responsibilities:
Recruit, select, train, develop and supervise Coordinators of Residence Life & Education, Graduate Coordinators, and/or other full-time and student staff in the Department of Housing & Residence Life.
Coordinate timely, caring follow-up for critical incidents and crisis events in university-owned, managed, and affiliated housing.
Design, implement, and assess engagement and educational initiatives within residential communities.
Coordinate timely follow-up for all facilities concerns to internal partners (including custodial, maintenance, keys, access, safety, and security needs).
Communicate with residents, parents, and guardians to understand and resolve concerns.
Serve as a liaison to University Police, Office of Student Rights and Responsibilities, Counseling and Psychological Services, Student Care Services, and other university departments as directed.
As part of a rotation, lead after-hours crisis response for incidents that occur in and around university-owned, managed, and affiliated housing.
Design, execute, and assess student staff and professional staff training initiatives.
Assist with internal standard operating procedure and protocol review, implementation, and assessment.
Author reports as directed on programs, facility issues, incidents, student concerns, and staffing.
Serve as a residence life conduct hearing and appeal officer.
Serve on departmental, university, and divisional committees, task forces, or working groups as directed.
Oversee budget management for assigned residence life communities and collaterals.
Support internal partners in the following areas: coordination of room changes, special accommodations, enrollment verification, occupancy management, access restrictions, evictions, marketing functions, and communication with residential students.
Plan and execute early openings, regular move-ins, and closings.
Maintain records in accordance with institutional policy, Florida state laws, and federal mandates.
Minimum Qualifications:
Bachelor's and 4+ years of relevant experience or Masters degree and 2+ years of relevant experience with at least 1+ year(s) of leadership experience
Preferred Qualifications:
Master's Degree in Higher Education or related field
Five (5) years of full-time, post-Master's work experience
Experience with large housing organizations
Experience building strong partnerships with private/public partnerships
Experience leading positively through organizational change in a student-centered environment
Experience with residential operations, staff training/development, student leadership and selection processes, student learning and academic initiatives, and conduct/community standards
Additional Application Materials Required:
In addition to your application, please upload a resume and cover letter.
Are Benefits Important to You?
Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick leave and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
Flexible work environment
And more…For more benefits information, click here to go to the UCF Employee Benefits page.
Who Are We?
Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s, certificates, and more.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
#LI-ONSITE
Department
Student Success and Well-Being (SSWB) - Housing 92 Apollo RH
Work Schedule
Monday-Friday 8:00am-5:00pm
Type of Appointment
Regular
Expected Salary
$56,030.00 to Negotiable
Equal Employment Opportunity Statement:
As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
Minimum Qualifications:
Bachelor's and 4+ years of relevant experience or Master's degree and 2+ years of relevant experience with at least 1+ year(s) of leadership experience
Preferred Qualifications:
Master's Degree in Higher Education or related field
Five (5) years of full-time, post-Master's work experience
Experience with large housing organizations
Experience building strong partnerships with private/public partnerships
Experience leading positively through organizational change in a student-centered environment
Experience with residential operations, staff training/development, student leadership and selection processes, student learning and academic initiatives, and conduct/community standards
As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.
