Job Description: Advises students on University, state and federal regulations and guidelines, financial aid program rules, student account balances, payment options and general registration issues. Explains financial aid process from submission to disbursement including, processing, verification, regulations and requirements.Explains billing processes and information including, refund processes and payment plan options. Answers questions about invoice charges. Contacts students regarding past due and financial aid possibilities that exist to reduce semester balances.Processes student account payments. Applies transactions as requested including, deposits for future balances. Balances cash
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