Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
Exceptional health care, vision, dental coverage for you and your family
Tuition reimbursement/waiver for you, your spouse, and dependents
403(b) retirement plan: a 5% employee contribution receives a 10% employer match
9.5 Paid Holidays
2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
Employee Assistance Program
Big Sandy Community and Technical College is looking for a Student Affairs Assistant III to provide quality customer services to current and prospective students; assist with customer needs based on the request made via the phone, internet, office visits, or the call center; and provide information related to the individual student accounts to departmental based on request.
Provides customer service to prospective, current, and former students.
Assists students with registration issues and requesting and distributing student transcripts.
Answer incoming calls and responds to inquiries. This will include current student information or Legacy records (grades, address updates, verification of program plan, assigned advisors, post transcript fees, or general questions).
Work with the National Student Clearing House to process Incoming/Outgoing transcripts.
Enters evaluated transcripts into PeopleSoft in a timely manner, at most two weeks.
Serves as a backup for graduation and degree audits, and assists with correcting CPE errors as needed.
Performs various data entry and clerical duties to maintain accurate student records.
Prepares, receives, reviews, and maintains department records and/or documents.
Opens and distributes mail and files.
Maintains office supplies as needed.
Works with selective admission requirements.
Assists with priority and general registration.
Works with Registrar to ensure grades are entered at the conclusion of the semester or at the end of a bi-term session.
The ability to work independently and exercise good judgment.
Excellent verbal and written communication skills.
Out Standing customer service skills.
Other duties as assigned.
Associates Degree and and three years related work experience.Â
Big Sandy Community and Technical College (BSCTC) is committed to quality educational opportunities for student success, promotes economic growth and enhances the quality of life of its constituents. With campuses in Prestonsburg, Pikeville, Paintsville and Hager Hill, BSCTC offers 30 academic and technical programs and more than 200 credentials with an emphasis on innovation in learning and student access, transfer and success.Celebrating more than 75 years of educational excellence, BSCTC features multiple career pathways for students. Our Go2Work program allows for accelerated training that leads to rewarding, high-demand and high-wage careers in two years or less. For those seeking to continue their education at a four-year school, our Go2Transfer program allows you to get your basics close to home and transfer with ease for a fraction of the cost of other colleges. Choose the academic program that best fits your needs.