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The Student Academic Success Center team focuses on creating spaces for students to engage in their coursework and approach to learning. Through academic coaching, tutoring, Supplemental Instruction, effective communication strategies, the Tartan Scholars program, accommodations for students with disabilities, and language support for multi-lingual learners, we offer a wide variety of opportunities for students to deepen their understanding of who they are as learner, communicator and, ultimately, scholar. The Student Academic Success Center values delivering a positive experience of student-centered support and resources while being equity-minded, asset-oriented and data-driven. The Student Academic Support Specialist, Tartan Scholar Program Manager will report to the Director of Tartan Scholars Program.

The Student Academic Support Specialist - Tartan Scholars Program Manager will be a creative and energetic team member with a passion for equity-minded, coordinated student support through data-driven decision making, and a record of success providing developmental support to undergraduate students across the span of their university experience. The Tartan Scholars Program Manager will plan, develop, implement, and support the day-to-day programs and events focused on defining the Tartan Scholar experience including summer bootcamp, the Pre-Fall experience, the Tartan Scholar mentor program and other signature events and initiatives; support the Director of Tartan Scholars Program in advocacy related to equity issues impacting students from limited resource backgrounds, support the academic success and retention of Tartan Scholars.

Minimum Requirements:

Education: Bachelors' degree in education, leadership, sociology, psychology, human relations, or related field

Experience: 3-5 years of relevant work experience. Strong oral and written communication skills

Licenses or certifications: NA

Preferred Requirements:

Education: master's degree in education, higher education, leadership development or similar field

Experience: 1-3 years of progressive responsibilities in an academic support environment.

Licenses or certifications: NA

Essential Functions (% of effort)

• 40% - Provide leadership and definition of the Tartan Scholar experience: working collaboratively with the director and the team of the Student Academic Success Center, plan, develop, implement, and support the day-to-day initiatives that define the Tartan Scholar experience by cohort with specific attention one of the two cohorts (first year and second year or the junior and senior cohort). Work collaboratively on Summer Boot Camp and the Pre-Fall Welcome Program as well as the Tartan Scholar Ambassador program.
• 20% Proactive Advising and outreach - Engage Tartan Scholars to support academic success and retention and personal development, including: determining and interpreting student support needs on an individual basis; initiating referrals to appropriate resources, manage thoughtful handoffs and follow up, advise students on policy issues, and resolve problems as necessary.
• 15% Ongoing collaboration and support - collaborate with colleagues in Admissions, Enrollment Services, Student Affairs and Center for Student Diversity and Inclusion on the development of the Tartan Scholar experience; raise to the Director of Tartan Scholars equity issues impacting students from limited resource background, develop possible solutions and work with campus partners to implementing new initiatives.
• 15% - Success Center Responsibilities: supporting the comprehensive efforts of the Student Academic Success Center including piloting new collaborative initiatives, contribute to data collection, assessment, and impact analysis for Tartan Scholar program and develop partnerships that support the holistic student experience. Contribute to the creation of Tartan Scholar related content for the newsletter and social media presence.
• 10% - Service to the University community: as evidenced by committee participation and volunteering at university wide events and initiatives that provide both professional and personal development while engaging in the life of the university.

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university's current COVID-19 mitigation requirements.

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