The Placement Exchange Job Board

Supplemental Instruction (SI) Project Coordinator

Location: Santa Cruz
Job ID: 51247

JOB POSTING

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 04-11-2023



ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Learning Support Services offers small group course specific tutoring, large group course specific tutoring (like MSI and SI), writing tutoring, and drop-in services for all undergraduate students at UCSC. Programs are grounded in educational theory that supports the academic development of students through these peer-led services that address and minimize educational equity issues. LSS provides academic support across all five divisions: Arts, School of Engineering, Humanities, Physical and Biological Sciences, and Social Sciences employing over 400 Peer Tutors each year and serving over 6,000 undergraduate students. LSS works closely with the Education Opportunity Program (EOP), Services to Transfer and Re-Entry Program (STARS), Disability Resource Center (DRC), Hispanic Serving Institution (HSI) Initiatives, and the colleges to increase the success rate of non-traditional students. LSS has a permanent operating budget of approximately $900,000, HSI funded grants currently have a budget of $1,900,000 annually.

More information can be found here: https://lss.ucsc.edu/

JOB SUMMARY

Under the supervision of the Assistant Director of Learning Support Services (LSS), the Supplemental Instruction (SI) Project Coordinator provides support for the daily implementation of the SI program, large group tutoring programs, and office support. The SI Project Coordinator supports the SI program by overseeing and implementing special tutoring projects as well as supervising student tutor staff and assisting in the LSS Mentor Program and other special projects as assigned. The SI project coordinator provides logistical support for the SI program and works with the Assistant Director and other large group team members to develop pedagogical training workshops for undergraduate tutors in large group tutoring. The Project Coordinator supports the Assistant Director in collecting data or representing SI and LSS at different events as needed.

APPOINTMENT INFORMATION

Budgeted Salary: $29.46 / Hourly.
Under California law, the University of California, Santa Cruz is required to provide a reasonable estimate of the compensation rate for this role and should not offer a salary above the posted rate. The salary shown above is the rate the University reasonably expects to pay.

No. of Positions: 1

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: This is a Contract appointment

Job End Date: 09/30/2025, with the possibility of extension

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004549 (STDT ACAD SPEC 2)

Travel: Never or Rarely

JOB DUTIES

60% - SI Program Coordination

• Deliver academic programs to students via the SI program which enhances academic success through a course-based format of service in all academic disciplines.
• Assist in the implementation of programs for students in critical transition stages, including high school or community college to first-year research university undergraduate course work; lower division to upper division; first semester issues; upper-division course work to advanced research / capstone-level project; undergraduate to graduate-level academic preparation.
• Supervise student tutors and student office assistants.
• Assist in the coordination of the SI program and student tutor staff, including their hiring, supervision, and evaluation process.
• Co-supervise approximately 40-80 student employees each quarter.
• Support the quarterly implementation of SI as well as the mentor program.
• Develop and maintains schedules for the SI program and mentor program. This may include the assignment of tutors, the establishment of sign-up procedures, and the allocation of tutoring space.
• Assist in the assessment of immediate and long-term demand for SI and offers feedback to the Assistant Director.
• Effectively master and utilize technology in order to help streamline all SI program components. Suggest improvements to the current database system that tracks students hiring and utilization and effectively manage the oversight of this system.
• Assist in the coordination of SI Leaders and tutor caseloads and settle tutor / tutee conflicts as needed.
• Provide support in the management of daily operations of the Academic Resource Center (ARC) Learning Center, the Learning Center space at Oakes College, and other LSS spaces which we will acquire in the future. This will include maintaining an appropriate workflow and monitoring the activities in all locations.
• Recommend budget plans and projections for SI and monitor and provide reports of program expenses as requested.
• Assist in the responsibility of data collection, review, and reporting of SI timesheets.
• Create and maintain Employee and Hiring records/files for student employees that follow university and UAW Union procedures as requested.

10% - Assessment

• Assess appropriate needs of students, and refer students to specific student programs such as the Disability Resource Center, financial aid, and college / departmental advisors.
• Assist in the development of appropriate outreach methodologies including contacting appropriate units and personnel to identify students in need of tutorial services, and develop student outreach strategies and publicity to publicize tutoring and SI services.
• Develop and maintain systems for referral of students to appropriate student service units as required.

10% - Partnerships

• Represent the SI program and LSS as a whole at meetings as required, and work closely with EOP Academic Support Services, the DRC, STARS staff, and other student support service programs at UCSC.
• Implement established policies for the SI Learning Assistants that follow University and UAW guidelines.
• Assist in the development of new policies in conjunction with the Academic Personal Office, Labor Relations, and Assistant Director of Learning Support Services.

10% - Mentorship and Training

• Assist in the implementation of training workshops for SI Leaders. Perform session observations and provide feedback on student performance and overall program effectiveness to the Assistant Director.
• Assist in the development of training sessions for SI Leaders in areas such as developing student rapport, group, and individualized tutoring methodologies, academic discipline-specific learning strategies, adapting to students' learning styles, making appropriate referrals, developing cultural competency, and promoting UCSC's Principles of Community.

5% - Workshops

• Assist in the development and implementation of Academic Skills development workshops and seminars for students and for professional staff within Student Achievement, Equity, Innovation, peer advisers, and mentors across campus. Assist in the development of general academic skills of tutors.
• Assist in formal evaluations of workshops / seminars, compile data, and write up results as requested.

5% - Program Evaluation

• Using a variety of software, assist in the maintenance of LSS' comprehensive FileMaker Pro student database to provide LSS use data, including analysis of cost, educational effectiveness, and use by various student groups: EOP, DRC, academic college, or other units LSS may partner with.
• Assist in compiling and analyzing SI program evaluation data.
• Provide data each quarter and participate in the writing of reports documenting the utilization and effectiveness of Learning Support Services at UCSC.
• In ongoing consultation with the Assistant Director of LSS, participate in the design, implementation, and evaluation of data collection, analysis, and reporting practices so as to ensure complete and accurate data on an ongoing basis.
• Access campus data systems such as Academic Information System and Infoview as needed to best assist students.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations.
• Experience with tutorial programs, supplemental instruction, and / or other academic support programs in a college setting.
• Skills in judgment, decision-making and problem-solving skills. Ability to review, understand and effectively apply policies and regulations to insure a smooth-running tutorial operation.
• Outstanding oral and written communication skills; interpersonal, presentation, and conflict resolution skills. Ability to communicate information in small and large group settings.
• Develops knowledge of current and theoretical models that influence the application and delivery of academic services (e.g., discipline-specific; student population-specific).
• Ability to be highly reliable, follow through on all assignments and prepare reports in a timely manner and be punctual for meetings and appointments.
• Ability to work harmoniously, cooperatively, and develop relationships with colleagues, university faculty and staff.
• Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting.
• Ability to gather and analyze large amounts of qualitative and quantitative detailed information and synthesize it for effective communication with others and to make programmatic recommendations based on the analysis.
• Proficient computer skills including databases, word processing, spreadsheets, internet research, maintaining an electronic calendar and effective and professional email communication, and web-based systems.
• Ability to encourage others toward common and individual goals and to motivate others to follow.

PREFERRED QUALIFICATIONS

• Knowledge of learning theories and training models.
• Knowledge of how learning skills issues apply to a research institution.
• Experience and knowledge in training and supervising tutorial and student staff in a college setting and implementation of study skills and other academic support programs and the ability to design and conduct workshops and seminars to enhance student academic skills.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation.
• Ability to perform essential physical job functions.
• The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement.
• Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.



APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=51247&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.







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