The Placement Exchange Job Board

Columbia Basin College ("CBC" or the "College") seeks a Program Assistant to perform work in support of the Assessment Center.  This position provides information to students, service providers and other campus entities.  The Program Assistant maintains test history for students, processes in-person & online placement results and schedules all required testing appointments.  This position reports to the Director for the Assessment Center. 

This position is open until filled. First consideration will be given to applicants whose complete application has been received by April 30, 2023 @ 11:59 PM Pacific Time. 

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.

As a condition of employment, Classified staff must be fully vaccinated.  Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation. Need more information?   Please contact covidvaccinemandate@columbiabasin.edu.

Primary Responsibilities:

• Serve as a primary contact with program participants for a variety of assessments; provide information regarding program practices and activities; perform a variety of public relations functions; deliver group instructions during various testing sessions; coordinate accommodated test administration for students with a documented disability;  
• Prepare daily testing rosters; verify all supporting documentation; troubleshoot and resolve discrepancies; with assistance from technical support teams, report technical issues with exam delivery during test sessions for all exam sponsors;
• Manage check-in process, including editing records, printing test scores and reports, lab set-up, in-room proctoring and producing hard copies of student records; 
• Ensure and maintain security of test materials and confidentiality of test results and other sensitive information;
• Compose correspondence, printed materials, and/or informational e-mails related to program practices, procedures and operations; edit materials for accuracy, appearance, readability and style;
• Establish and maintain records and files; record statistical information; prepare narrative and/or statistical reports regarding program operations;
• Schedule appointments and meetings;
• Communicate with testing sponsors to resolve technical issues during assessment deliveries;
• Coordinate arrangements for program activities such as large testing sessions, meetings, conferences and off-site events;
• Provide proctoring services during online sessions and at assigned outreach facilities as needed;
• Adhere to the standards and guidelines of the National College Testing Association;
• Remain up-to-date with training and in-service for all test publisher testing requirements; must attain certifications needed to administer appropriate exams; maintain required certification through Pearson Vue, in order to serve as an authorized GED Examiner to guarantee proctoring support; produce and submit to Pearson Vue incident reports detailing technical and/or operational issues as well as potential candidate misconduct;  
• Read technical manuals and apply knowledge; 
• Utilize conflict resolution skills when assisting difficult customers;
• Work effectively in a diverse community and meet the needs of diverse student populations;
• Receive and maintain inventory;
• May direct the work of student workers; and
• Perform other related duties as assigned.

To view a complete position description and/or apply, please visit our website at www.columbiabasin.edu/jobs.

CBC is an Equal Employment Opportunity/Affirmative Action Employer. Protected groups are encouraged to apply.

Required Qualifications:

• High school graduate or equivalent; and
• Two (2) years of full-time clerical experience.

Preferred Qualifications: 

• Associate's degree or equivalent from an institutionally accredited college or university.

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About Columbia Basin College

Columbia Basin College (CBC) serves the citizens of Benton and Franklin counties in Washington state with two-year associate degrees for transfer to a four-year university, and applied degrees for workforce employment. CBC also provides one-year certificates and basic skills for those pursuing a GED or high school diploma. CBC serves approximately 7,000-8,000 students each quarter.Columbia Basin College now offers bachelor degrees in Nursing, Project Management, Applied Management, Cyber Security, Information Technology, and Dental Hygiene. These bachelor degrees are in direct response to the needs of our community. As a result of community needs, Columbia Basin College has recently opened our new state of the art Social Sciences and World Languages Center at the Pasco campus.In July 2017, CBC will open its second, four-story Health Science Center in Richland. In addition to training CBC healthcare professionals, the Wortman Medical Science Center will also be a functional medical clinic as part of Kadlec Regional Medical Center’s family medicine residency program.CBC will open a student housing facility in September. This first phase will house 125 students.Columbia Basin Co...llege continues its rich tradition of meeting our community's needs with a dynamic faculty, state-of-the-art facilities, and a diverse student body from all walks of life.

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