The Placement Exchange Job Board

Off-Campus Student Services (OCSS) offers a range of services, programs, support and more! We aim to help off-campus students thrive – helping them feel a sense of belonging and preparedness for academic and personal success at UMBC and beyond. We serve members of the commuter, transfer, adult-learner and veteran communities.

UMBC offers competitive compensation. This role starts at $58,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC? Check out Glassdoor or Indeed. And read about our recent award, UMBC is a 2022 Great College to Work for…. In every category.

A hybrid telework schedule may be available.

The Assistant Director for Adult Learners and Veteran Student Success provides programmatic, operational, administrative and co-leadership for the department, specifically around programs and services designed to ensure the success of adult learners and veterans at UMBC.

The position conducts outreach, develops learning outcomes, oversees project management and creates and maintains student support services. It also identifies opportunities to improve the experiences of adult learners and veterans through the creation of standards, policies and long-range goals and objectives while co-leading internal budgetary management decisions, assessment of programming and services and using educated decision-making processes to achieve departmental and divisional goals.

The incumbent will aid in building program support capacities, advising prospective and enrolled students on resources and opportunities for involvement and representing Off-Campus Student Services and the Division of Student Affairs on campus and within the surrounding community. 

Specific responsibilities include:

• Recruits, hires, trains and supervises paraprofessional student staff members to assist in accomplishing the goals of the department
• Assists the Director in long-term planning, strategic alignment and management oversight of all student affairs-related adult learner and veteran initiatives dedicated to recruitment, retention and sense of community
• Collaborates with Admissions and Academic Affairs to connect incoming and current students with relevant resources to improve their likelihood of success
• Develops and manages departmental adult learner and veteran-based retention programming initiatives
• Maintains oversight of specific adult learner and veteran program-related expenditures
• Develops appropriate questionnaires, focus groups and other data collection methods with the intent of improving adult learner and veteran programming and initiatives
• Other duties as assigned

• Master’s Degree in Student Personnel Services, Education, Business Administration or a related field (degree must be conferred by the start date)
• One year of relevant student affairs experience
• Understanding of emerging issues in higher education, particularly in the area of adult learners and veterans
• Demonstrated intercultural competence, and a continuing commitment to advance equity, inclusion and social justice practices in support of a diverse community
• Demonstrated creativity in student programming
• Excellent written and verbal communication skills
• Willingness to work evenings and weekends as student programming needs and major events require

• Three years of relevant student affairs experience
• Experience as an undergraduate adult learner and/or veteran student
• Experience with assessment and data-driven decision-making
• Experience in fast paced environments

A background check will be required.  

Upload a cover letter and a resume.  

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave  
• 15 Days of Sick Leave  
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Contingent II positions may include some benefits. 

Benefits offered align with type (Regular, Contingent II, etc.) of position. 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.