Req No: 2023-15387 Category: Information Technology Type: Student Salary: $16.30 per hour Close Date:
Overview SDSU Global Campus strives to be a global leader in providing innovative education programs that transform lives locally and internationally. Our mission is to deliver innovative educational experiences to all learners through credit and non-credit academic and special programs for individuals and groups at various times, in myriad locations, and via different modalities throughout the year.
PURPOSE OF THE POSITION
SDSU Global Campus is looking for a student assistant to assist with our growing CRM system (Salesforce Sales Cloud and Marketing Cloud). This student assistant position will be working with the various departments in Global Campus on account access, email campaigns, troubleshooting views/reports and creating training materials. This is a full time summer position from May 15 to Aug 18, 2023.
Responsibilities Responsibilities (95%)
Account creation/password reset request of various user applications.
Assist with merging duplicate records.
Create and schedule email campaigns.
Create and schedule SMS campaigns.
Create and maintain reports from campaigns or other data sources.
Build reports and dashboards from standard and custom objects.
Assist in creating user training materials.
Test, solve, and respond to end-user issues.
Other duties as assigned (5%)
Qualifications Minimum Education
Current enrollment as an undergraduate student at SDSU
Minimum Experience
none
Qualification and Special Skills
Current San Diego State University (Graduate or Undergraduate) student.
Ability to quickly learn and apply elementary office methods and procedures.
Ability to follow oral and written directions, perform arithmetic computations where required, match names and numbers quickly and accurately.
Must be able to communicate effectively.
Desired Qualification and Special Skills
Organized, responsible, curious, and creative.
Good oral and writing communication skills.
Experience with Salesforce applications, DataLoader, Informatica.
Experience with HTML.
ADDITIONAL APPLICANT INFORMATION:
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation
San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.