Student Services Coordinator College of Food, Agricultural and Natural Resource Science Job code: Student Services Professional 3 - Multi-Disciplinary (9703MD) Salary range: $56,000 - $60,000
The College of Food, Agricultural and Natural Resource Sciences is a college of approximately 1,800 undergraduate students pursuing degrees at the University of Minnesota. The college offers fourteen majors and twenty-six minors to prepare students for their first job and for the job they’ll have 20 years from now—many of which don’t even exist yet.
CFANS Student Services is a team of over twenty professional staff members; each contributing to the shared responsibility of advancing the mission and vision of the college. These staff serve students in the areas of: academic advising, learning abroad, academic programs, scholarships, student services, and student engagement.
Reporting to the Assistant Dean for Student Services & International Programs, the Student Services Coordinator plays a key role in course and curricular management, undergraduate student programming and retention, student records processing and data security.
The person in this role provides leadership, management, and detailed execution of each area of accountability; therefore, the successful candidate will need to have excellent visionary skills coupled with strong attention to detail and follow-through. This role will require some flexibility in terms of working hours. The position is a full-time, twelve month academic professional and administrative (P&A) role.
PRINCIPAL DUTIES & RESPONSIBILITIES Undergraduate Programming (35%)
Collaborate with the Assistant Dean of Student Services & International Programs to maintain a consistent course and program review process.
Provide expertise and support to the college’s Undergraduate Policy and Review Committee (UPRC) and Curriculum Committee (CC) relating to course and program proposals and the policies surrounding them.
Monitor course proposals and communicate with departments and faculty sponsors to ensure complete proposals are forwarded to CC members.
Follow through with course approvals and update professional advisors and major coordinators as appropriate.
Act as liaison between CFANS faculty and staff, the Office of Undergraduate Education, the Council on Liberal Education, and the Campus Writing Board to make sure that courses and programs are submitted in a way that increases the instances and speed of approval whether Provost’s Office and/or Board of Regents approvals are needed.
Ensure that the CFANS Strategic Planning initiative goals are being met as they relate to course and program proposals.
Coordinate with the CFANS Graduate Programs on overlapping course proposal, program proposal, and approval processes.
Provide course proposal support to Career and Internship Services (CIS) staff and Student Services staff who teach CFAN designated courses.
Coordinate yearly course clean-up project and bi-yearly undergraduate catalog process.
Student Records and Data Management Lead (35%)
Perform Academic Progress Audit System (APAS) exceptions for a selection of CFANS majors and minors to ensure student records integrity.
Provide timely and accurate support to professional advisors, major coordinators and faculty mentors as they work with students.
Collaborate with central APAS Business Analysts to trouble-shoot individual, major-based, and College-based APAS issues.
Advise on how program proposals and updates translate to APAS for all CFANS majors and minors in order to provide an accurate and equitable view of the program requirements
Coordinate degree clearance process through collaboration with CFANS Office of Information Technology, the Registrar’s office, and CFANS Student Services staff.
Use student records expertise to facilitate degree clearance.
Develop a knowledge of PeopleSoft technology and how it can be leveraged to support the college with student degree clearance and similar activities.
Act as liaison between students and instructors to ensure a timely degree clearance for the student.
As the Key Contact (data custodian) for CFANS, reviews and acts on all requests for access to student records systems to determine job-based needs.
Conducts periodic review of all faculty and staff who have access to the various systems. This is done to maintain proper security to private student data in Campus Solutions and other student records systems, and to comply with internal audit requirements.
Course Scheduling (10%)
Provide guidance to Collaborative Class Scheduling (CCS) staff, faculty, and department heads in accordance with the Office of Classroom Management Scheduling policies. Policies include reduction of non-standard course offerings and compliance with fair-share course distribution.
Act as the approver for course cancellations requests. Seek Associate Dean’s approval when necessary.
Provide scheduling support to instructors and administrative staff who teach courses using the CFAN designator.
Undergraduate Commencement (10%)
Provide leadership in the coordination of the CFANS Commencement Ceremony which is attended by over 400 graduates, their guests, faculty, honored guests, and staff each year.
Coordinate student, volunteer, and faculty involvement.
Collaborate with the Office of Information Technology to build a comprehensive database of graduate information.
Collaborate with CFANS Communications Team regarding website content, faculty communication, program content, and keynote speaker selection.
Collaborate with the CFANS Student Engagement Coordinator to recruit Student Marshals.
Collaborate with venue staff regarding rental contracts and needs.
Collaborate with Dean, Associate Dean, Assistant Dean, Director of Communications, and CFANS Director of Alumni & Constituent Relations regarding speaking roles and special guests.
Arrange floral, musicians, signage, photographers, name readers, and student lineup.
Manage the Student Speaker process in collaboration with the Assistant Dean - solicit student speaker nominations, form a review committee, etc.
Assist in the day-of coordination for first-year and transfer student Orientation programs.
Provide one-on-one guidance and support to students and parents/guardians as needed.
Provide feedback to Orientation and Transition Experiences for the U of M orientation program and map our College orientation program to complement.
Collaborate with the CFANS Orientation Working Group to design content and provide the best possible experience for CFANS students from initial orientation communication through their on-campus experience.
QUALIFICATIONS Required Qualifications
BA/BS degree plus at least four years of relevant experience or a master’s degree plus at least two years of relevant experience
Ability to work an occasional evening or weekend program
Demonstrated commitment to leadership development, civic engagement, and applying social and racial equity practices
Evidence of effective relationship-building, team-building, and oral/written communication skills
Ability to work well independently and collaboratively
Ability to effectively communicate across race, class, and culture
Demonstrated ability to establish and maintain effective working relationships with a wide range of constituencies (students, staff, faculty) in a diverse community
Excellent organizational skills, attention to detail, the ability to manage simultaneous projects, initiate projects and programs and see them through to completion
Familiarity with the University of Minnesota’s Academic Progress Audit System (APAS)
Familiarity with the University of Minnesota’s course proposal system and program and curriculum approval system
Experience in large event programing
Proven ability to lead meetings with multiple partners and stakeholders
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.