College/Division: Division of Student Affairs and Academic Support
Department: SAAS Student Life
Advertised Salary Range: $38,758-$45,000
Advertised Job Summary:
The engagement coordinator in the office of parent & family programs will coordinate engagement for parents and families of students at the University of South Carolina-Columbia Campus. The coordinator is responsible for planning, implementing, and assessing events, communications, programs, and outreach for parents and families. These resources will assist in allowing families to support their students' growth and success at Carolina. In addition, the coordinator assists parents and families with questions and concerns.
Primary duties include:
· Coordinate all forms of communication with parents of students, including writing and editing print and web publications, social media posts and mobile app content.
· Develop and coordinate parent and family engagement opportunities based on interest, region, and topics.
· Plan and execute the annual Family Weekend (hosting nearly 8,000 participants) and support other special events with signiﬁcant parent/family attendance.
· Manage customer services efforts, specifically through the parent assistance line and parent email to assist families with questions and concerns. Manage an online system to track parent phone calls and emails. · Supervise student employees who work to support parent and family communication and events.
Advertised Minimum Qualifications :
Requires a bachelor's degree and 2 or more years of experience.
This position has been designated as essential personnel during inclement/hazardous weather and other emergencies. This position will be asked to flex time to work some nights and weekends for functions and events. May graduates will be considered if they will be able to obtain their degree by the date of employment.
The University of South Carolina is a globally recognized, high-impact research university committed to a superior student experience and dedicated to innovation in learning, research and community engagement. Founded in 1801, the university offers more than 300 degree programs and is a top-tier Carnegie Foundation research institution. More than 50,000 students are enrolled at one of 20 locations throughout the state, including the research campus in Columbia. With 60 nationally ranked academic programs including top-ranked programs in international business, the nation's best honors college and distinguished programs in engineering, law, medicine, public health and the arts, the university is helping to build healthier, more educated communities in South Carolina and around the world.