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Student Learning Support Specialist
Oregon Health and Science University
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Posted: 17-May-23

Location: Portland, Oregon

Type: Full-time

Salary: Open

Internal Number: 23659

Department Overview

As part of Student Academic Support Services, the Tutor Program Coordinator will oversee the centralization of tutoring services at OHSU. This position will work with individual schools and programs to create new tutoring options or expand upon existing tutoring programs in School of Medicine, UME, School of Dentistry and School of Nursing. This position will oversee the centralization and on-going management of recruitment, hiring, training, scheduling and oversight of content and writing tutors in all programs at OHSU. The goal of this position is to create a coordinated, centralized and equitable tutoring program that serves all students at OHSU.

Function/Duties of Position

Key Responsibilities:

  • Collaborate with programs and schools to recruit and hire content and writing tutors.
  • Manage student workers, providing support and feedback to improve tutoring services.
  • Develop high-quality workshops and other resources to assist tutors in gaining the necessary skills and learning strategies to provide effective support within their OHSU programs.
  • Maintain organized records for the management of student employees, including performance evaluation.
  • Facilitate and maintain a streamlined scheduling process for students requesting tutor support.
  • Develop an annual report to include programming, usage data, trends, impact of services on learners, and recommendations for future services.
  • Coordinate and collaborate on programming, faculty development, and academic committees with OHSU's academic programs, support offices, and student groups.
  • Other Duties as assigned

Supervisory Responsibilities:

  • This position supervises 50+ student workers

Fiscal Responsibilities:

  • This position Monitors expenditures against departmental budget; prepares necessary documentation for supervisor review/approval; tabulates budgetary data; calculates figures, and checks for accuracy.

Required Qualifications

  • Master's degree in education, student affairs, counseling, or a related field with applied knowledge of adult learning theory and educational psychology with a documented history of student support success AND one year of experience supervising tutors.
  • An equivalent combination of education and experience; AND presentation skills or public speaking experience.
  • Experience working as a tutor and one year experience supervising tutors or running a tutoring program.
  • Communicate clearly and concisely, both orally and in writing.
  • Ability to establish and maintain effective relationships with a wide variety of groups and individuals.
  • Knowledge of and experience with training tutors
  • CRLA certification or equivalent
  • Compliance with OHSU Code of conduct, respect in the workplace, applicable policies, procedures and agreements related to position, department or OHSU as a whole.
  • A good understanding of thinking and learning processes and counseling/consulting skills to assess these processes and teach new strategies on an individual basis.
  • Experience teaching a wide-variety of active learning strategies to help learners develop these skills, and the patience and empathy to discern the student's skill level and to build on the student's individual strengths.
  • Knowledge and experience in consulting with faculty and collaborating with colleagues on academic support programs.
  • Well-versed in the foundations of curriculum and instruction and ability to bridge theory and practice for diverse learners.
  • A strong commitment to social and ecological justice in education.
  • Knowledge of teaching and coaching multi-lingual learners and culturally diverse populations.
  • Ability to establish and maintain effective relationships with a wide variety of groups and individuals.
  • Comfortable in asynchronous and face-to-face student interactions.
  • Commitment to diversity, equity, inclusion, student success, and working with a broad community.
  • Commitment to serving a diverse population and advancing student success through highly engaged and high impact educational practices.

Preferred Qualifications

  • Ph.D. or Ed.D. in education, student affairs, counseling, or a related field with applied knowledge of adult learning theory and educational psychology with a documented history of student support success.
  • 3-5 years strong supervisory and coordinating experience in a tutoring environment.
  • Experience in higher education classroom, clinical, and/or online teaching.
  • Knowledge of and experience with training tutors in a medical education context.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.

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About Oregon Health and Science University
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm
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