The School of Public Health is committed to anti-racism and anti-oppression in our mission and operations. In pursuit of this goal, we consider an individual’s record working with students and colleagues from historically marginalized backgrounds and experience identifying and eliminating systemic barriers to academic success. Because the SPH and the Division seek to increase the diversity of its workforce, we particularly encourage applications from those who belong to groups that have been historically underrepresented in our discipline, including those who are Black, Indigenous, and people of color, those with disabilities, and those from LGBTQIA+ communities.
MHA Program - Executive Track
The Division of Health Policy and Management (HPM), one of four divisions in the University of Minnesota School of Public Health, seeks an experienced Student Services professional to serve as the manager and first point of contact for its Master of Healthcare Administration (MHA) Program - Executive Track. This position serves three of the four tracks of the MHA program: Executive, Certificate and Non-Degree. This position coordinates the track of the Master of Healthcare Administration (MHA) program and handles all aspects of admissions, recruitment and student services.
Graduate Program Management: MHA Executive Track, Management Certificate and Non-Degree Programs (45%)
Serves as a resource for faculty, staff, and students on graduate program policy, including applicable SPH-and Graduate School-level policies. Coordinates policy evaluation and review as needed, including with students, faculty, division administration, SPH and the Graduate School. Ensures curricular and policy information is accurate on the web and in the Student Guidebook. Attends monthly Graduate Faculty meetings and assists in agenda formation.
Manages and executes administrative processes to get programs and courses approved through division education committee and the SPH Education Policy Committee; maintains and schedules courses each semester in various University systems (CCS, ECAS)
Serves as point of contact for the Graduate Planning and Audit System (GPAS); Serves as point person for student records in PeopleSoft environment (Permission numbers, prerequisites, milestones, faculty advisor assignments, etc.).
Coordinates with SPH student services and Leadership Team to comply with CEPHand CAHME accreditation requirements and deadlines.
Supports the creation and administration of employer relationships and contracts for student sponsorship
Collaborates in the design, planning, management and execution of Semester Kickoff events and Capstone/Graduation event
Student Advising & Consultation (25%)
Provides primary program support for 50+ graduate students in the Health Services Research, Policy and Administration MHA executive track through a variety of channels as needed, including one-on-one appointments, group advising, and/or email communication.
Refers graduate students to health and academic resources as needed (Boynton Health Service, Student Counseling Services, Disability Resource Center, ISSS, GSSP, Writing Center, etc.). Make referrals to appropriate resources when significant student concerns arise.
Provides academic and other advising related to program requirements, registration, professional development opportunities (including conference travel), and planning strategies.
Coordinates student progress reviews and monitors graduate student progress, via the Graduate Planning and Audit System (GPAS).
Assists the DGS in designing and executing student competency measurement and delivery to students.
Manages admissions process for MHA executive students
Support Residential Admissions
Monitor and utilize SOPHAS/SOPHAS Express/SID/APlus/Peoplesoft to pull data, candidate applications, mark committee decisions, manage student records
Liaise with the SPH Coordinator for Applications and Admissions through SOPHAS to ensure student applications meet the SOPHAS and program-specific requirements
Maintain tracking spreadsheets for recruiting and admission purposes
Serve as the primary point of contact for all admissions-related information. Contributes to recruiting efforts, including hosting information sessions, candidate relationship development and outreach.
Collaborates with division and communications staff to maintain print and web materials.
Supervise and coordinate work for Graduate Assistants
Works collaboratively with the SPH Admissions and SPH Student Services on planning admitted and matriculated student events to support their transition, such as Admitted Student Day, SPH online orientation and SPH Orientation.
Professional Development and Service (5%)
Attends meetings and participates in the work of the Graduate Program Coordinator (GPC) Network.
Active member of SPH Coordinator Council. Works closely with SPH staff from other PhD programs to identify synergies, cross-training opportunities, and policy alignment for an equitable student experience
Participates in school-wide committee opportunities such as SPH Orientation, SPH Commencement, etc.
Coordinates with School-wide diversity, equity, and inclusion programs and policies
Engages with SPH Alumni Relations team for data tracking and event coordination
Salary range: $57,500 - $62,000 annually
Work arrangment: Hybrid
All required qualifications must be documented on application materials
BA/BS with at least two years of experience or a combination of related education and work experience to equal six years.
Ability to establish and maintain cooperative working relationships with faculty, students, staff, and other University offices
Demonstrated understanding of and commitment to antiracism and anti-oppression
Appreciation for and engagement with a student-centered approach to higher education.
Effective time management and organizational skills; high attention to detail
Evidence of strong interpersonal and written skills for communicating with diverse stakeholders, including students, faculty, and staff.
Experience working with mid-career and executive-level professionals
Ability to coordinate across the school (SPH Student Services, Admissions, Deans Office etc) to support student success
Initiative and self-direction while maintaining strong collaborative team skills.
Resourcefulness in identifying resources and solutions for problem solving
Strong commitment to the University’s goal of creating a positive and inclusive campus climate by advancing equity and diversity
Previous experience in an higher education setting
Experience with student data management systems.
Experience working with admitted student systems
Experience and strong aptitude admissions and student services systems ( may include PeopleSoft and/or Admissions systems)
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.