Reporting to the International Student Services Associate, the International Student Records Assistant will provide SEVIS-related support in the Office of Global Services (OGS). The assistant will complete the screening and review of applications for all services and benefits requested by international students, who require F status. The assistant will serve as a Designated School Official (DSO); training will be provided as needed. The assistant will aid in data entry into the OGS batching system and the Student and Exchange Visitor Information System (SEVIS) to ensure compliance with the regulations, including timely I-20 issuance, review of F-1 employment benefits, travel endorsements, initial SEVIS registration and more. The International Student Records Assistant will provide advising assistance to F-1 students through email correspondence as it relates to gathering required information and documents for I-20 issuance.
U.S. citizenship or lawful permanent residency are required in order to be a DSO.
Complete the review and issuance of all applications for all services and benefits requested by international students on F visas. This includes the review of new student I-20 requests, travel endorsements, employment authorization requests, and more.
Support distribution of all processed form I-20s to international students and oversee any subsequent communications.
Provide general advising support to international students by using the Service Now case management system, as well as triaging and escalating cases to appropriate staff members as needed
Provide additional e-form processing support as needed
Basic knowledge of international student F-1 and J-1 visa classifications.
Detail-oriented with effective organizational skills and ability to prioritize and multi-task in a demanding work environment.
Ability to handle a high-volume workload.
Familiar with and comfortable working with computer database systems and PC-based network environment.
Ability to communicate and collaborate effectively and professionally.
Knowledge and skills required for this job are typically acquired through a bachelor's degree (or equivalent) with 1-2 years professional work experience.
Legal and Regulatory Administration
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.