We are seeking an EdD Student Success Advisorwho will have the purpose of facilitating EdD student success, retention, and graduation. This role will serve as the lead and primary contact for the EdD student professional development evaluation process, ensuring that students are provided with transparent and regular evaluation of professional development in relation to program learning outcomes, early warning for concerns regarding progress, and appropriate remediation plans. Working in close collaboration with the EdD Program Director, EdD faculty, and Assistant Dean of Student Affairs and Enrollment Services, the EdD Student Success Advisor also connects EdD students to school and campus resources and develops programs, services, or opportunities that promote student success.
Specific Duties & Responsibilities
Coordinate EdD Student Professional Development Evaluation Process (50%)
Serve as primary point of contact for the Professional Development Evaluation process.
Ensure that professional development evaluations are completed for all students in accordance with stated components and timing.
Create and maintain the Professional Development Evaluation schedule.
Solicit evaluation and feedback information from faculty and students in accordance with the schedule.
Create and maintain records for the Professional Development Evaluation process, including those maintained as part of the students' educational records.
Schedule and facilitate meetings with students, program director, and faculty to discuss concerns and provide recommendations for remediation.
Individual Coaching and Case Management (20%)
Provide individual coaching and advising to students at high-risk for not completing the program. This includes students on/returning from LOA, students referred by faculty due to attendance/participation or other concerns, and students on remediation plans.
Meet with and advise students who request assistance with LOA, tuition/financial aid, or other concerns.
Tracking & Communication (15%)
Track student progress by running reports, analyzing student data, and communicating with students regarding Professional Development Evaluation results, probation, leaves of absence, registration, grades, and graduation.
Track retention, attrition, and completion (RAC) data for EdD students. Provide RAC updates to program director and faculty at least once a semester.
Identify and communicate potential patterns and system level barriers to student success to program director and faculty.
Collaboration & Programming (15%)
Work closely with the Assistant Dean for Student Affairs and Enrollment Management to share information and manage student cases.
Collaborate with faculty, staff and students to develop programs, services or opportunities to support the success of returning students.
Work closely with key campus partners (SEAM, Financial Aid, Student Health and Wellness) to ensure that this role functions effectively in connecting students to university resources.
Special Knowledge, Skills & Abilities
Ability to interact productively with faculty, administrators, students and other academic and administrative departments
Demonstrated cultural competence
Excellent communication and consensus building skills
Ability to thrive in a high accountability environment
Demonstrated success in providing friendly, high quality customer services and effective outreach abilities
Ability to independently manage projects
Excellent organization skills and attention to detail.
Understanding of student development theory and current academic advising practices
Knowledge of best practices for student retention initiatives.
Knowledge of at-risk student populations and interventions.
Ability to use common technology platforms.
Technical qualifications or specialized certifications:
Demonstrated proficiency with Microsoft Office, social media, website management, and other relevant technology.
Master's Degree is required, preferably in student affairs, higher education, counseling, or related fields.
Three years of relevant advising experience required.
Experience in leveraging passion and dedication for student success into measurable outcomes that improve the student experience.
Demonstrated success in improving student retention rates, graduation rates and student satisfaction.
At least three years' experience with higher education advising and retention experience.
Classified Title: Student Success Advisor Working Title: EdD Student Success Advisor Role/Level/Range: ACRP/04/MD Starting Salary Range: $54,080 - $74,390 - $94,710 annually (commensurate with experience) Employee group: Full Time Schedule: 5/37.5 Exempt Status: Exempt Location: Hybrid/Homewood Campus Department name: School of Education Personnel area: School of Education
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
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