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Associate Director for Custom Programs
Harvard University T.H. Chan School of Public Health
Details
Posted: 26-May-23
Location: USA - MA - Boston
Type: Full-time
Salary: Open
Internal Number: 62670BR
Position Description
As a member of the senior leadership team for Executive and Continuing Professional Education (ECPE), this position provides complete program management and client support for all custom programs. This postholder serves as a primary liaison between ECPE and external clients, handles all project management responsibilities related to custom program clients, working closely with HSPH faculty, and multiple stakeholders around the school. Working with the program delivery team, the associate director will oversee the details of program logistics as well as more strategic project planning for multiple custom projects, with an emphasis on relationship building. This position will have 1 direct report which may increase as the number of projects increases. The Associate Director will also have input into the policies and procedures of the ECPE department and represent the department as needed to both internal and external stakeholders. The Associate director will also take on other projects as needed.Duties and responsibilities include, but are not limited to, the following:
- Custom Program Management:
- Serves as primarily first contact for custom inquiries, including vetting of opportunities and lead administrator for management of all custom projects
- Works with Executive Director on proposals and contracting
- Defines requirements of project and timeline and ensures adequate resources available to support projects
- Prepares and revises detailed work plans for design and delivery of corporate contract deliverables
- Develops and provides deliverables in a structured, clear, professional format (high level agenda, learning goals, sessions content, etc.)
- Coordinates with clients to ensure alignment on key milestones and important topics (e.g. logistics for workshops, etc)
- Organizes all training and briefing materials for corporate clients
- Actively manages other Harvard stakeholders to ensure focus on client deliverables and client responsiveness (e.g. with legal, finance department etc)
- Follows up with faculty and client on major actions
- Prepares regular progress updates to clients, including next steps, key issues and potential resolutions
- Works closely with the Director of Administration & Finance to manage corporate projects within budget
Other responsibilities:
- Part of the senior leadership team for ECPE, contributing to polices and overall management of the department.
- Manages staff
- Collaborates on or leads process improvements, best practices, and new initiatives to increase client focused service;
- Assists with program delivery and willing to travel when needed
- Represents HSPH/ECPE to corporate clients and participants, faculty or senior ECPE and school management as directed, through written memos, presentations, written or oral briefings, or other reporting formats.
- Regularly participates in senior management and business development meetings.
- Performs other duties as necessary
PLEASE NOTE: Travel and evening/weekend work required to support programs. Must be flexible with hours pre, during, and post program, must be able to be in Boston, MA for in-person programs. Employee is responsible for travel and accommodations when work is required in Boston, if employee does not live locally. This is a hybrid position and this position will be based in Boston, MA. Additional detail pertaining to this position will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (Connecticut, Massachusetts, Maryland, Maine, New Hampshire, New York, Rhode Island, Vermont, California (exempt staff only), Georgia, Illinois, New Jersey, Virginia, and Washington).
Basic Qualifications
- Bachelor's degree or equivalent work experience required
- Minimum of 7 years' relevant work experience
Additional Qualifications and Skills
The following job-specific skills and competencies are preferred:- Master's Degree is a plus
- Knowledge of the healthcare industry a plus.
- Experience using Salesforce
- Strong presentation skills
- Experience collaborating on a team
- Experience being resourceful
- Strong problem-solving skills
- Experience working with culturally diverse populations
- Experience being efficient at multitasking
The following cultural competencies are also preferred:
- Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
- Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
- Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity
- Experience fostering and reinforcing an environment that values unique experiences, cultures, backgrounds, and goals
Physical Requirements
- Sitting using near vision use for reading and computer use for extended periods of time
- Lifting (approximately 20 to 30 pounds), bending, and other physical exertion
Working Conditions
- Work is performed in an office setting
Additional Information
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!----------
- The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
- Harvard University requires pre-employment reference checks and background screenings.
- This position has a 90 day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
Commitment to Equity, Diversity, Inclusion, and Belonging
At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.
Learn more about the School's mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
About Harvard University T.H. Chan School of Public Health
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
https://jobs.theplacementexchange.org/jobs/18635185/associate-director-for-custom-programs
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