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Posted: 09-Nov-23
Location: Moses Lake, Washington
Type: Full-time
Salary: 78,203
Categories:
Required Education:
Internal Number: 23-56
Position Summary
Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for the Director of Residence Halls and Residential Life.
The Director of Residence Halls and Residential Life is responsible for the effective operation of the residence halls and the coordination and management of all aspects of the student life program in the residence hall complex, consisting of two halls, which may house a total of 145-250 students.
This position will respond to student health, safety, and conduct concerns; supervise undergraduate resident assistants, provide a welcoming environment, and oversee the maintenance and repair of building facilities and furnishings.
The Director of Residence Halls and Residential Life reports to the Vice-President of Finance and Administration. This person will work closely with the Dean of Student Services, the Department of Campus Safety & Compliance, and other college personnel. The ability to create an environment conducive to student learning and engagement, while holding students accountable for conduct and behavior is essential to this position. This position has budget authority for $480,000.00 and supervises the following individuals:
- 1 FT Maintenance Custodian
- 1 FT Custodian 1
- 1 Head Resident (student employee)
- 5 Resident Assistants (student employees)
- Multiple Custodial and Maintenance Helpers (student employees)
To work at BBCC you will be participating in a movement. We are taking action to intentionally and fearlessly create a college where all feel they belong, all people are represented and respected for their lived experiences, and each has received the recognition and support needed to thrive. Our students, the HEART of BBCC, and our employees, the SOUL, are the reason we are deepening our commitment to this movement.
BBCC’s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.
Vision: To become our communities’ first choice to dream, learn, and succeed.
Mission
Serve as a Bridge
Stand as a Leader
Support for Success
Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.
Guiding Principles
Honor our Role as a Hispanic-Serving Institution
Advocate for Equity, Inclusion, & Diversity
Embrace our Workplace Norms
Innovate Proactively
Model Integrity
Educate All
If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.
This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by November 30, 2023. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.
Essential Job Duties
Primary essential duties and responsibilities include but will not be limited to the following:
- Manage financial aspects of Residence Halls, including rate adjustments, registration, and loan notes.
- Manage and monitor Residence hall budget ensuring all costs are kept within budget; collaborate with the Purchasing Office to ensure best value guidelines are followed.
- Maintain occupancy records.
- Evaluate and assess college housing occupancy, retention, and projection trends; coordinate marketing and recruitment efforts for on-campus housing; and confirm all rooms assignments and bills are posted in accordance with college guidelines.
- Maintain information on contracts, room condition reports, key numbers, deposits, contact information, and acknowledgement of information provided to students.
- Coordinate housing for special programs, for example Upward Bound for high school students, and the Japanese Agricultural Training Program (JATP).
- Ensure all billings are completed on a monthly basis and follow-up on payments. Maintain accurate records of all payments made by students to the Business Office. Follow-up with any late payers or defaulters to minimize incurring bad debts. Maintain records of damage deposits and ensure refunds are processed in a timely manner.
- Ensure compliance with all policies, procedures, and applicable laws (e.g., ADA, Fair Housing, Title IX, and employment laws), and safety, industry, and state/city/federal regulations and requirements.
- Deal effectively and efficiently with student concerns. Resolve issues in accordance with college policy, making referrals to the Student Conduct Officer or the Title IX Coordinator as needed.
- Provide leadership; train, mentor, and supervise staff. Develop orientation and training for Resident Assistants (RA). Schedule and attend regular RA meetings and floor meetings with residents.
- Develop and coordinate enrichment activities for residents.
- Maintain a safe, secure, and healthy living environment and supervise crisis and risk management of after-hour emergencies within the residential facilities; coordinate security.
- Develop a long-term strategic plan for marketing and facility improvement. Supervise the replacement of furniture and equipment. Manage building maintenance and repair.
- Model a commitment to diversity, social equity, inclusion, and cultural competence to students, faculty, staff, and guests.
OTHER WORK RESPONSIBILITIES:
- Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
- Follow safe work practices and policies, including, but not limited to security and safety, fire, disaster, and safe lifting.
- Ensure self-compliance with college policies and procedures as well as state and federal requirements.
- Collaborate with all areas of the college, as needed, to implement plans and objectives specific to the position. Ensure the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the college’s values.
- Conduct self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the college.
- Ensure that additional duties, as may be required by the college, be handled in a manner necessary to meet organizational standards.
COMPETENCIES:
- Strong desire to build relationships with students, colleagues, and college partners.
- Work as a member of a team to increase student success through on-campus residence hall living.
- Ability to respect and maintain confidentiality. Ability to avoid situations and actions that may be perceived as inappropriate, a violation of college policy, state, or federal law, or which present a conflict of interest.
- Ability to work with minimal supervision.
- Demonstrated leadership experience and ability to take initiative.
- Comfortable with using technology to reach students and increase efficiency.
- Communicate effectively orally and in writing, including the ability to engage in one-on-one and in public forum.
- Demonstrated problem-solving abilities, especially in cases requiring quick action and resolution.
Minimum & Desirable Qualifications
MINIMUM QUALIFICATIONS:
- Bachelor’s degree from a regionally accredited institution or an equivalent combination of education and experience as determined by the employer.
- Two years of student services work experience which may include advising, counseling, conflict resolution, student conduct, retention, academic support, advocacy, and/or application of student development theory.
- Effective interpersonal, written and oral communication skills, as evidenced in the application materials and interview process.
- Experience or participation with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socioeconomic, physical and learning abilities, and a commitment to an inclusive and equitable living, working, and learning environment.
DESIRABLE QUALIFICATIONS:
- Master’s degree in higher education, counseling/student development, business, management, organizational communication, or related field from a regionally accredited institution.
- Previous work experience with students to include living and learning communities, academic skill development, diversity, social justice, accessibility, wellness, career preparation, sustainability, civic engagement, and/or personal accountability.
- Previous experience providing advising (academic, personal, or career), responding to student concerns/conduct, student life, and/or supporting student clubs and organizations.
- Demonstrated experience interpreting and applying laws, rules, policies, and procedures.
- Previous experience managing facilities such as residence halls, apartments, housing units, office and retail spaces, etc.
- Previous supervisory experience to include recruiting, hiring, training, evaluating, and retaining diverse staff.
- Bilingual Spanish/English proficiency.
Application Instructions
This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by November 30, 2023. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.
To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:
- BBCC Online application.
- Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
- Comprehensive resume or CV.*
- Response(s) to the questions found in the Supplemental Questions Tab above.*
- Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*
NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.
BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.
This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.
If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.
CONDITIONS OF EMPLOYMENT:
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.
Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.
An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Official transcripts must be provided to the college upon hire.
REASONABLE ACCOMMODATION:
Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.
Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2026 or via email at hroffice@bigbend.edu.
DRUG AND ALCOHOL-FREE CAMPUS:
In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page (Download PDF reader) of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.
BBCC ANNUAL SECURITY REPORT:
BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.
EQUAL OPPORTUNITY:
Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.
